Assistant Director of After-Retail & Logistics

MERS / Missouri Goodwill Industries; Bridgeton (MO); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision benefits

Life Insurance

403(b) Retirement

PTO 15 days

Paid holidays

Flexible schedules

Job summary

MERS Missouri Goodwill Industries is seeking an Assistant Director of After-Retail & Logistics to lead a single Outlet Center, oversee salvage operations, and drive performance. The role emphasizes logistics expertise, retail management experience, and strong leadership to support mission-driven goals.

The position requires a bachelor's degree and at least three years in logistics or multi-unit retail management, with travel up to 25%.

Qualifications

• Bachelor's degree in business, logistics or supply chain required.
• Three years of logistics management or multi-unit retail management required.
• Valid driver's license and active auto insurance accepted in MO, KS, or IL.
• Excellent interpersonal and communication skills including customer service and conflict resolution.

Responsibilities

• Supervise a single Outlet Center, overseeing the pound store, warehouses, and recycling to maximize salvage revenue.
• Visit departments regularly to monitor progress and instruct staff on methods and standards.
• Review departmental reports to identify trends and adjust strategies within the retail division.
• Maintain reporting for MDNR, DOT, IRS and other requirements.
• Model core values to foster safety, ethics, and quality in-store operations.
• Provide superior internal and external customer service to ensure donor/store staff retention.

Skills

Logistics management

Retail management

Leadership

Communication

Education

Bachelor's degree in business/logistics/supply chain

Job description

Career Opportunities: Assistant Director of After-Retail & Logistics (8178)

Requisition ID8178-Posted10/07/2026-Retail Management-Retail Administration-Mills Outlet Center-Retail Operations-25%

Required Travel:25%
Position Type:Hourly Full-Time
Hourly Rate:$31.25
Bonus Potential:

MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professionalAssistant Director of After-Retail & Logisticsto join ourRetail Managementteam! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility.

If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you.

Qualifications

• A bachelors degree is required; emphasis in business or logistics and supply chain are preferred.
• Three years of Logistics Management or Multi-Unit Retail Management is required.
• Valid driver's license and active auto insurance in Missouri, Kansas, or Illinois are required.
• Excellent interpersonal and communication skills including customer service, conflict resolution, and change management.
• Great strategic planning, organizational, and creative thinking skills.
• Strong time-management and organizational skills.
• Leadership skills including quality decision-making, goal setting, and problem-solving using analytical, creative, and critical-thinking skills.
• The ability to motivate and lead employees and hold them accountable.

Primary Duties/Responsibilities

• Supervise a single Outlet Center, overseeing the pound store, warehouses, and recycling to achieve targeted sales, production, and performance metrics, including managing and maintaining vendors to maximize salvage revenue.
• Visit each department regularly to monitor work progress and direct, assist, and instruct staff on their methods, procedures, and performance standards.
• Regularly review departmental reports and promptly analyze them to assess trends, monitor progress related to goals, and make recommendations for changes within the retail division.
• Responsible for recording and maintaining accurate information for the MDNR, DOT, IRS & other assigned reporting requirements.
• Model core values to establish a culture with an understanding and commitment to safety, ethics, and quality within the store.
• Provide superior internal and external customer service to ensure repeat donors, shoppers, and staff retention and de-escalate customer dissatisfaction quickly and effectively.
• Coach and counsel employees concerning the performance of their job duties, including discipline up to and including termination.
• Help to identify and recommend employees with proven performance for advancement.
• Attend or participate in various administrative and departmental meetings to coordinate activities, resolve problems, and discuss inter-related procedures, responsibilities, and services.
• Maintain knowledge of market, competition, best practices, and trends in sales techniques and strategies.
• Safeguard company property and personal information from harm, damage, or theft.
• Assist Human Resources or Risk Management in investigating theft, misappropriation, unethical/inappropriate behavior, or unauthorized possession of company property.
• Must read, follow, model, and enforce all agency policies, procedures, and values.
• Provide store coverage as necessary due to vacation schedules, terminations, etc.
• Other duties as assigned
• Individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Paid holidays
• Flexible Schedules

MERS Missouri Goodwill is an equal-opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.

MERS Missouri Goodwill requires various background and records checks upon employment.