Recruitment Team Leader

QCS Staffing Ltd; Raleigh (NC); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Casual dress code

Team performance bonuses

Uncapped commission on personalPlac

20 days PTO

Structured career paths

Ongoing training

Early finishes on Fridays

Regular team socials

Bagel Wednesdays

EV charging at office

Job summary

QCS Staffing Ltd. in Raleigh, NC is seeking a Recruitment Manager/Team Lead to drive the US recruitment function. You will manage, coach and develop recruiters, oversee KPI performance and stay hands-on in life sciences placements across engineering and related domains.

You will collaborate with sales and account managers to prioritize roles, support hiring needs, and maintain high standards of candidate screening and care. A structured career path and ongoing training are offered.

Qualifications

• Experience in agency recruitment with proven delivery.
• Experience leading, coaching, and developing recruiters.
• Experience managing team KPIs including calls, submissions, placements with coaching.

Responsibilities

• Manage, coach and develop recruiters with regular 1:1s and development plans.
• Lead team KPIs, including calls, submissions and placements, with regular reviews.
• Stay hands-on with life sciences recruitment and placements.
• Collaborate with sales and account managers to plan priorities and hiring needs.
• Support recruitment across engineering, construction, commissioning, qualification and validation.
• Maintain high standards for candidate screening, interview prep, feedback and care.
• Review pipelines to identify gaps and drive better results.
• Support onboarding and training to build recruitment skills and industry knowledge.
• Encourage referrals and opportunities to place contractors.

Skills

Agency recruitment experience

Leadership coaching

KPIs management

Recruitment lifecycle

Communication skills

Organization

Relationship building

Performance management

Team leadership

Life sciences recruiting

Job description

Recruitment Manager – Raleigh, NC – Excellent Benefits – High-Growth Environment

An exciting opportunity has opened for a Recruitment Manager/ Team Lead to join our rapidly expanding US team in Raleigh.

QCS Staffing has delivered specialist talent solutions across three of the world’s fastest-growing sectors since 1992. With 150+ employees across the US, UK, and Europe, we continue to scale at pace and we’re looking for ambitious people to grow with us.

In just three years, our US business has grown from launch to a $100M operation. That trajectory is powered by disciplined execution, strong leadership, and a platform built for high performance. Now, we’re entering our next phase.

Our 2028 Vision

By the end of 2028, our US business will be:

• A $200M revenue business
• Ranked among the Top 5 Largest Life Sciences staffing firms in North America

Joining now means stepping into a pivotal role at a defining moment in our growth.

What you’ll be doing:

• Managing, coaching and developing recruiters through regular one-to-ones, performance reviews and individual development plans.
• Managing team performance against weekly and monthly KPIs, including calls, candidate submissions and placements, with regular reviews, coaching and accountability to keep recruiters on track.
• Staying hands-on with recruitment, sourcing and placing candidates into specialist life sciences roles.
• Working closely with sales and account managers to agree priorities, allocate roles and support upcoming hiring needs.
• Supporting recruitment across engineering, construction, commissioning, qualification and validation.
• Maintaining strong standards for candidate screening, interview preparation, feedback and candidate care.
• Reviewing team performance and recruitment pipelines to identify gaps and improve results.
• Supporting onboarding and delivering training to build recruitment skills and industry knowledge.
• Encouraging referrals, sales leads and opportunities to place contractors into their next assignment.
• Keeping recruitment records accurate and ensuring agreed processes are followed.

What we’re looking for:

• Experience in agency recruitment, with a track record of successful delivery.
• Experience leading, coaching and developing recruiters.
• Experience managing team performance against weekly and monthly KPIs, including calls, candidate submissions and placements, using regular reviews, coaching and accountability to keep recruiters on track.
• A clear understanding of how to turn recruitment activity into results.
• Strong communication, organization and relationship-building skills.
• Confidence managing performance and holding people accountable while providing practical support.
• A collaborative approach and the ability to balance team leadership with your own recruitment desk.
• Life sciences or a related technical recruitment background preferred.

What we offer:

• A casual office dress code.
• Team performance bonuses, plus a competitive, uncapped commission structure on personal placements.
• 20 days of PTO, increasing with tenure, plus public holidays.
• Structured career paths with clear promotion opportunities.
• Ongoing training and development to build your recruitment, leadership and industry knowledge.
• Early finishes on Fridays.
• Regular team socials, activities and opportunities to celebrate success.
• Bagel Wednesdays—enjoy breakfast with the team each week.
• Free electric vehicle charging at the office.