Recruitment Specialist

Hard Rock Hotel & Casino Ottawa; Cincinnati (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Hard Rock Hotel & Casino Ottawa is seeking a Recruiting and Onboarding Specialist to ensure a seamless hiring experience, from offer to day one, coordinating onboarding logistics, licensing and gaming requirements while partnering with Recruiting, HR and Training teams.

The role supports hiring events and recruitment strategies, manages Brand Induction schedules, and maintains accurate onboarding records in a fast-paced, 24/7 casino environment.

Qualifications

• 1-3 years’ experience in recruiting coordination, HR or onboarding support.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• High attention to detail and follow-through.
• Ability to work in a fast-paced, high-volume environment, including a 24/7 business, holidays, weekends and in a smoky environment.
• Experience with HR systems (Workday, UKG, RedeApp) is a plus.

Responsibilities

• Recruiting support for events, including scheduling, logistics and execution.
• Coordinate onboarding with pre-employment requirements and licensing.
• Serve as main point of contact for new hires during pre-hire and onboarding.
• Schedule Brand Induction sessions and track attendance.
• Maintain records related to hiring, licensing and onboarding; ensure compliance.

Skills

Organizational skills

Time management

Communication skills

Interpersonal skills

Attention to detail

Multitasking

Tools

Workday

UKG

RedeApp

Microsoft Word

Excel

Outlook

PowerPoint

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

POSITION SUMMARY:

The Recruiting and Onboarding Specialist plays a key role in delivering a seamless and engaging hiring experience from offer to day one. This positions partners closely with the Recruiting team to support hiring events and recruitment strategies while owning the coordination of onboarding logistics, including licensing, gaming requirements and facilitating our New Hire Brand Induction. This role ensures every new team member’s journey starts organized, informed and aligned with our service driven culture.

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Recruiting Support
  • Partner with the Recruiting team to support hiring events, including scheduling, logistics and execution.
  • Assist in implementing recruitment strategies to attract top talent.
  • Coordinate candidate communication related to hiring events and next steps.
  • Help ensure a smooth and positive candidate experience throughout the hiring process.
• Onboarding Coordination
  • Take ownership of the onboarding process once an offer is extended.
  • Schedule and coordinate all pre-employment requirements, including licensing and gaming appointments.
  • Serve as the main point of contact for new hires during the pre-hire and onboarding phase.
  • Ensure all required documentation and steps are completed prior to start date.
• Brand Induction Management
  • Schedule all new hires into Brand Induction sessions.
  • Coordinate logistics, rosters, and communication for onboarding classes.
  • Partner with Training and HR teams to ensure a smooth first-day experience.
  • Facilitate Day 1 and Day 2 Brand Induction Training
  • Track attendance and onboarding completion metrics.
• Administrative and Operational Excellence
  • Maintain accurate records related to hiring, licensing, and onboarding
  • Track and report on onboarding timelines and completion rates.
  • Identify opportunities to streamline processes and improve efficiency.
  • Ensure compliance with all regulatory and gaming requirements.
• Other duties as assigned.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

• 1-3 years’ of experience in recruiting coordination, HR or onboarding support preferred.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Excellent communication and interpersonal skills
• High attention to detail and follow-through
• Ability to work in a fast-paced, high volume environment, including a 24/7 business, holidays, weekends and in a smoky environment.
• Experience with HR systems (eg. Workday, UKG, RedeApp) is a plus.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):

• Must obtain and maintain a valid drivers and all licenses / certifications per Federal, State, and Gaming/Lottery regulations

• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be twenty-one (21) years of age.

KNOWLEDGE OF:

• Employment & Recruitment life-cycle.
• Demonstrated knowledge of fair employment laws and FLSA regulations.
• Strong interpersonal and communication skills.
• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook and PowerPoint.

• All state and federal employment laws including but not limited to ADA and FMLA.
• Recruiting and interviewing techniques.

What Success Looks Like:

• Hiring events run smoothly and are well-supported.
• New Hires experience a seamless transition from offer to day 1.
• Licensing and Gaming appointments are scheduled efficiently and without delays.
• Brand Induction sessions are fully organized and well-attended.
• Strong partnership with Recruiting, HR and Training Teams.