Recruitment & Engagement Specialist - Home Care

Honor Technology, Home Instead Headquarters; Charlottesville (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health/Dental/Vision

Free Rx

Paid vacation

401K

Job summary

Asilinge LLC, d.b.a. an independently owned Home Instead franchise is hiring a Recruitment & Engagement Coordinator in Charlottesville. The role will recruit, screen, hire, train, and engage Care Professionals to deliver high-quality elder care services.

You will schedule interviews, conduct orientation/training, perform background checks, and develop engagement strategies to retain staff. This position requires strong communication, organizational skills, and availability for evenings or

Qualifications

• At least 1 year of related business experience or equivalent education or combination thereof.
• HR experience preferred.
• Knowledge of the senior care industry is a plus.
• Valid driver’s license and personal vehicle with insurance.
• Excellent communication skills and phone etiquette.
• Proficient in Excel and Word.
• Availability to work evenings or weekends as required.
• Organized, professional and able to work with a team.

Responsibilities

• Reflect the core values of Asilinge LLC, d.b.a. a Home Instead franchise.
• Answer employment inquiries in a friendly, professional manner.
• Develop and implement recruitment strategies online and in the community.
• Schedule and conduct applicant interviews professionally.
• Perform background checks and drug screens on all Care Professionals.
• Maintain employment records (I-9, W-4, etc.).
• Schedule and conduct orientation and training for Care Professionals.
• Develop engagement strategies to promote retention and satisfaction.
• Coordinate schedules with the Scheduling Department to create high-quality matches.
• Monitor and log client and Care Professional activity in the software system.
• Prepare and publish monthly newsletters.
• Ensure orientation and training materials are up to date.
• Plan and execute Care Professional meetings and supervise regular performance conversations.
• Ensure compliance with local/federal labor and safety laws.
• Maintain regular office attendance to fulfill responsibilities.
• Communicate openly with franchise owner, colleagues, Care Professionals, clients and families.
• Adhere to company policies and procedures and uphold ethics.

Skills

Communication skills

Phone etiquette

Excel

Word

Organization

Teamwork

Driver's license

Job description

Immediately Hiring {1} Recruitment & Engagement Coordinator to Join our Team in Charlottesville!

Objective

The Recruitment and Engagement Coordinator is expected to recruit, screen, hire, train, and engage a staff of Care Professionals in order to provide the highest quality service to clients.

Before You Apply! Do You Qualify?

• You have at least 1 year of related business experience or an equivalent combination of education and work experience may be considered?
• You have HR Experience?
• You have knowledge of the senior care industry?
• You have a valid driver’s license and personal vehicle with insurance?
• You have excellent communication skills & phone etiquette?
• You have computer skills and are proficient in Excel and Word?
• You are available to work evenings or weekends as required?
• You are organized, professional, & able to work with a team?

Your Responsibilities!

• Reflect the core values of (Asilinge LLC, d.b.a. an independently owned and operated Home Instead franchise).
• Answer each employment inquiry in a friendly, professional and knowledgeable manner.
• Develop and implement new recruitment strategies online and within the community.
• Schedule and conduct applicant interviews in an efficient and professional manner.
• Following the Home Instead Standards; conduct reference checks, criminal background and motor vehicle check and drug screens on all Care Professionals.
• Create and maintain all employment records including but not limited to I-9 form, W-4 form and all other employment related documents.
• Schedule and conduct Care Professional orientation and all training including training required to meet Home Instead Standards and additional optional training.
• Develop engagement strategies that utilize the 5 Care Professional needs to promote Care Professional retention and satisfaction.
• Schedule and conduct Care Professional annual reviews and all supervision including regularperformance conversations, accountabilities and problem resolution
• Work in partnership with the Scheduling Department to coordinate Care Professional scheduleswith an emphasis on creating high quality matches and extraordinary relationships.
• Monitor, mediate, and log all client and Care Professional activity utilizing the software system.
• Prepare and publish the monthly newsletter within the deadline
• Evaluate and update all orientation and training materials as needed
• Plan and successfully execute all Care Professional meetings
• Monitor compliance for local and federal labor and safety laws including EOE, ADA, FMLA, and OSHA
• Maintain regular attendance at the office to execute job responsibilities
• Demonstrate open and effective communication with the franchise owner, colleagues,Care Professionals, clients and family members.
• Adhere to all company policies, procedures and business ethics codes and ensures that theyare communicated and implemented within the team.

Secondary Responsibilities:

• Conduct client/Care Professional introductions as needed
• Perform any and all other functions deemed necessary

Your Benefits!

• Health/Dental/Vision
• Free Rxs
• Paid vacation
• 401K