Recruitment Engagement Coordinator

Home Instead; Oxford (MS); On-site; USD 36,000 - 52,000; Full time

Job summary

Home Instead in Oxford, MS is seeking a Recruit Care Professionals to attract and hire qualified caregivers. You will review applications, conduct interviews, and coordinate background checks, drug screens, and onboarding to ensure a strong start for new caregivers.

You will build relationships with caregivers, monitor retention strategies, manage postings, and track recruiting metrics to maintain fully staffed client care.

Responsibilities

• Recruit Care Professionals through job boards, social media, referrals, and outreach.
• Review applications, conduct interviews, and identify qualified candidates.
• Coordinate pre-employment requirements such as background checks, references, and drug screens.
• Conduct or coordinate onboarding, orientation, and training.
• Maintain accurate employee files and ensure credentials are current.
• Build relationships with Care Professionals and serve as a point of contact.
• Develop strategies to improve caregiver retention and engagement.
• Track recruiting metrics: applicants, interviews, hires, turnover, and staffing needs.
• Maintain job postings and manage applicant-tracking systems.
• Assist with urgent and emergency scheduling to ensure client care remains staffed.

Job description

• Recruit Care Professionals through job boards, social media, referrals, community outreach, and other recruiting efforts.
• Review applications, conduct interviews, and identify qualified candidates.
• Coordinate pre-employment requirements such as background checks, references, drug screens, and required documentation.
• Conduct or coordinate new-hire orientation, onboarding, and training.
• Maintain accurate employee files and ensure required credentials and paperwork remain current.
• Build relationships with Care Professionals and serve as a point of contact for questions, concerns, and support.
• Develop strategies to improve caregiver retention and engagement.
• Conduct caregiver check-ins, recognition efforts, appreciation activities, and other engagement initiatives.
• Help address caregiver performance or attendance concerns and communicate issues to leadership.
• Assist with matching caregiver availability and skills to current client needs.
• Work closely with scheduling to identify staffing shortages and prioritize recruiting needs.
• Track recruiting metrics such as applicants, interviews, hires, turnover, retention, and staffing needs.
• Maintain job postings and manage applicant-tracking/recruiting systems.
• Help create a positive company culture and reinforce Home Instead’s standards and expectations.
• Assist with general administrative and office responsibilities as needed.
• Assist with urgent and emergency scheduling needs to ensure client care remains fully staffed and uninterrupted
• Provide direct caregiving support in emergency situations or when immediate coverage is needed
• Serve in the on-call rotation one weeknight weekly and one weekend monthly, assisting with urgent staffing and client needs as they arise