Recruiting Specialist

SeaWorld Parks & Entertainment; San Antonio (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Time Off

Complimentary Park Tickets

Park Discounts

Medical Insurance

Dental Insurance

Vision Insurance

401K Plan

Tuition Reimbursement

Employee Assistance Program

Legal Assistance Plan

Job summary

SeaWorld Parks & Entertainment is seeking an Onboarding Coordinator to guide the onboarding process for new hires and to mentor onboarding specialists. This role serves as the local point of contact for recruiting and works with teams to ensure a positive, efficient new-hire experience.

You will coordinate staffing, participate in weekly recruiting meetings, and help improve onboarding SOPs while handling required new-hire paperwork and assisting applicants.

Qualifications

• Experience coordinating onboarding processes and improving the new hire experience.
• Ability to mentor onboarding specialists and serve as local recruiting contact.
• Strong verbal and written communication with ability to coordinate across teams.

Responsibilities

• Coach and mentor team members to ensure positive candidate experiences.
• Maintain a pipeline of onboarding specialists to support staffing needs.
• Attend weekly recruiting meetings and coordinate with an outsourcing partner as needed.
• Develop and modify onboarding SOPs and related procedures.
• Process new-hire paperwork (I-9, direct deposit, etc.) and assist walk-ins with applications.
• Represent onboarding in job fairs and community outreach as required.

Skills

Onboarding coordination

Mentoring

Communication

Planning & organization

Staff scheduling

Education

High School Diploma

Tools

HRIS

Job description

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What you get to do

You will coordinate the onboarding proses and ensure that all candidates receive a positive new hire experience. You’ll mentor and monitor onboarding specialist and act as the local point of contact for recruiting. You’ll be a fantastic communicator, highly organized, and have outstanding leadership skills who will also work alongside the team to onboard new hires.

Specifically you will

• Coach, train, and mentor team members to ensure positive candidate experiences
• Assist with having a pipeline of onboarding specialists to ensure we are fully staffed to support processing appointments
• Join weekly recruiting meetings and partner with recruitment outsourcing partner to ensure staffing needs are being met and/or that issues are escalated
• Provide input and make recommendations on improving or enhancing the onboarding process
• Assist in creating and modifying SOPs (Standard Operating Procedures)
• Onboard new hires by processing required paperwork (I-9, direct deposit, parental consent forms, etc.)
• Assist walk-ins with their application and with the hiring process
• Participate in job fairs, local community outreach and other grassroots recruiting as needed
• Order onboarding equipment (badges, ID’s, etc.) as needed
• Communicate professionally and effectively with Ambassadors, Vendors and our Guests

Perform other duties as assigned to include but not limited to front desk coverage, fielding questions from guests and ambassadors

What it takes to succeed

• At least 18 years of age
• High school diploma or equivalent
• 3 to 5 years of related work experience
• Excellent organizational, verbal, and written communication skills; able to efficiently communicate at all levels
• Work a flexible schedule/hour based on business needs, to include opening, mid-, and closing shifts, nights, weekends, and holidays
• Strong interpersonal skills and able to work effectively in a team-based environment
• Self-driven individual that requires minimal supervision

Proficient computer skills

What else is important

• A strong leader. You’ll bring you’re the team together, keeping them motivated, connected, and well-resourced.
• A dedicated team player. You thrive in a fast-paced environment and have no problem supporting your team and rolling up yourselves to process candidates.
• A stellar communicator. No matter who you’re speaking with, you listen, understand, and engage with confidence and expertise.
• A skillful multitasker. You’ll train and mentor staff while ensuring your knowledge of our process is incredibly sharp and keep an eye on operational requirements… sometimes all in a single day.
• Tech savvy. You know your way around a computer and can pick up new programs in a snap, utilizing tools to support your efficiency and performance.
• Must be able to lift, push, pull and/or carry up to 50 lbs.
• Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights, if needed
• Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
• Must be able to work indoors and outdoors, in varying weather, to include extreme heat. Position may be exposed to fumes, dust, odors, and cold/heat temperature extremes
• Perform cleaning duties, including use of cleaning chemicals
• Work a flexible schedule/hour based on business need, to include opening, mid-, and closing shifts, nights, weekends, and holidays

Must be flexible in work locations as placement will depend on business needs and career development opportunities

The perks of the position

• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition Reimbursement
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.