Recruiting & Retention Manager

The Salema Group; Hampton (NH); Hybrid; USD 54,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Paid Time Off

Meal Discounts

Life Insurance

Disability Insurance

Professional Development

Career Advancement

Job summary

The Salema Group – Dunkin’ in Hampton, NH seeks a Hiring & Retention Manager to lead recruitment, onboarding, and retention across 28 Dunkin’ restaurants in Seacoast NH & Southern Maine.

This role blends office, remote, and field work with frequent site visits; you will build partnerships, develop engagement programs, and use data to improve turnover and performance.

Competitive salary $54,000–$65,000 with bonuses; comprehensive benefits and opportunities for professional growth.

Qualifications

• Experience leading full-cycle recruiting for multi-unit operations.
• Ability to onboard and engage new employees effectively.
• Proven skills in retention strategies and employee development.
• Strong communication and relationship-building abilities.
• Comfort with data to inform staffing decisions.
• Willingness to travel to restaurant locations.

Responsibilities

• Lead full-cycle recruiting across 28 Dunkin’ restaurants.
• Coordinate onboarding and 90‑day integration.
• Develop retention initiatives and recognition programs.
• Support leadership development and internal promotions.
• Track recruiting metrics and identify improvements.
• Engage with schools, workforce agencies, and partners.
• Represent the brand at career events.

Skills

Recruiting

Onboarding

Employee engagement

Relationship-building

Data analysis

HR systems

Microsoft Office

Communication

Tools

Applicant tracking system

HR software

Job description

The Salema Group – Dunkin’

Hampton, NH | Seacoast NH & Southern Maine

Hiring & Retention Manager

The Salema Group – Dunkin’

Hampton, NH | Seacoast NH & Southern Maine

Compensation: $54,000–$65,000 annually, inclusive of performance-based bonuses

Are you passionate about finding great people—and creating an environment where they want to stay and grow? The Salema Group is looking for an energetic, relationship-driven Hiring & Retention Manager to lead recruiting, onboarding, employee engagement, and retention efforts across our 28 Dunkin’ restaurants. This isn’t just a recruiting position. You’ll have the opportunity to impact the entire employee experience—from someone’s first interaction with our company through onboarding, development, recognition, and career advancement.

What You’ll Do

Recruit Great People

• Lead full-cycle recruiting for restaurant positions
• Develop creative strategies to attract candidates across multiple markets
• Manage job postings, applicant flow, screening, interviews, and hiring coordination
• Partner with District and Restaurant Managers to understand current and future staffing needs
• Build relationships with schools, colleges, workforce agencies, community organizations, and other recruiting partners
• Represent The Salema Group at career fairs and hiring events
• Help strengthen our employer brand through recruiting campaigns, social media, and community outreach

Create a Great First 90 Days

• Coordinate a consistent and welcoming onboarding experience
• Partner with Restaurant Managers and our Training Manager on start dates, orientation, and training
• Follow up with new employees throughout their first 90 days
• Continuously look for ways to improve early employee engagement and retention

Keep Great People

• Develop employee engagement and retention initiatives
• Conduct stay interviews and employee listening sessions
• Analyze turnover trends and identify opportunities to improve retention
• Develop recognition and appreciation programs
• Support programs such as our quarterly SPARK Awards
• Celebrate employee milestones, promotions, certifications, and achievements

Develop Our Future Leaders

• Help create career pathways and internal promotion opportunities
• Support leadership development and succession planning
• Help identify and develop future leaders throughout the organization

Use Data to Drive Improvement

• Track recruiting, staffing, onboarding, turnover, and retention metrics
• Evaluate recruiting sources and hiring effectiveness
• Identify trends and recommend improvements
• Help us continually improve our recruiting systems and overall employee experience

What We’re Looking For

You may be a great fit if you:

• Are outgoing and enjoy building relationships
• Are highly organized and able to manage multiple priorities
• Communicate professionally and follow through
• Are comfortable interviewing and evaluating candidates
• Enjoy using data to identify trends and solve problems
• Are comfortable with technology, including Microsoft Office and applicant tracking or HR systems
• Have a valid driver’s license and are comfortable regularly visiting restaurant locations throughout Seacoast New Hampshire and Southern Maine

Experience recruiting for hourly or multi-unit operations is preferred, but we’re equally interested in finding someone with the right combination of energy, organization, relationship‑building skills, and passion for developing people.

Schedule & Work Environment

This is a unique mix of office, remote, and field-based work. You’ll spend time at our home office as well as visiting our restaurants and connecting directly with our teams. Approximately 3–4 hours on Saturdays are required to accommodate student interviews. Saturday hours can be offset by working a shorter day during the week.

Compensation & Benefits

• $54,000–$65,000 annual total compensation, inclusive of performance-based bonuses
• Medical, Dental & Vision Insurance
• Paid Time Off
• Employee Meal & Beverage Discounts
• Life & Disability Insurance Options
• Professional Development Opportunities
• Career Advancement Opportunities

About The Salema Group

The Salema Group is a family‑owned Dunkin’ franchise organization operating 28 restaurants throughout the Seacoast of New Hampshire and Southern Maine. Since 1979, we’ve been committed to investing in our people and creating opportunities for growth.

Our Mission Is

Fueling Joy and Quality, One Dunkin’ Run at a Time.

Our Culture Is Guided By Our SPARK Values

Supportive

• Positive
• Appreciative
• Resilient
• Kind

If you’re excited about finding great people, creating a better employee experience, and helping employees build careers with a growing organization, we’d love to meet you.

This position is employed by an independent Dunkin’ franchisee. If hired, The Salema Group will be your employer. Dunkin’ Brands, Inc. and its affiliates are not direct employers of franchisee employees.