Recruiting Operations & Process Improvement Specialist

City of Austin; Austin (TX); Hybrid; USD 66,000 - 82,000; Full time

Job summary

City of Austin is seeking a Professional Business Process Coordinator to support the Austin Police Recruiting Unit by managing workflows, coordinating applicant processing, maintaining records, and reporting systems. The role emphasizes efficiency, compliance, and responsive service to applicants and staff.

You will analyze current practices, propose improvements, help implement changes, and track gains; collaborate with internal teams and leadership to drive project outcomes and program

Qualifications

• Bachelor’s degree in a related field plus 1 year of related experience.
• Experience may substitute for education up to 4 years.
• Experience in project coordination is preferred.
• Experience with data analysis and reporting.
• Experience with records management is preferred.
• Experience with recruiting or applicant tracking systems is a plus.

Responsibilities

• Plan, execute, and close projects in operational/administrative settings.
• Develop and maintain databases to support data analysis for projects.
• Prepare recommendations for new or revised policies and processes.
• Write reports summarizing findings and options.
• Set up project schedules and maintain status reports.
• Communicate project status to stakeholders and teams.

Skills

Project coordination

Data analysis

Records management

Recruiting/applicant tracking

Communication (oral & written)

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

City of Austin is seeking a Professional Business Process Coordinator to support the Austin Police Recruiting Unit by managing workflows, coordinating applicant processing, maintaining records, and reporting systems. The role emphasizes efficiency, compliance, and responsive service to applicants and staff.

You will analyze current practices, propose improvements, help implement changes, and track gains; collaborate with internal teams and leadership to drive project outcomes and program