Recruiting Operations Manager

Mosaic Pediatric Therapy; Charlotte (NC); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Recruiting Operations Manager to lead their Talent Acquisition function. This pivotal role involves optimizing recruitment processes, enhancing employer branding, and ensuring compliance with labor laws. The ideal candidate will thrive in a collaborative environment, driving operational excellence while mentoring a dedicated recruiting team. With a focus on data-driven decision-making, you will implement innovative solutions that improve candidate experiences and streamline workflows. This is a fantastic opportunity to make a significant impact in a rapidly growing organization committed to enriching the lives of children with autism.

Qualifications

• 3+ years of experience in recruiting or talent acquisition.
• 2+ years managing recruiters or leading a talent acquisition team.

Responsibilities

• Lead and manage a recruiting team to meet performance goals.
• Design and implement recruiting workflows for efficiency.
• Analyze recruiting data to identify trends and improvements.

Skills

Talent Acquisition

Data Analysis

Recruiting Technologies

Process Optimization

Compliance Knowledge

Collaboration Skills

Education

Bachelor’s degree in Human Resources

Bachelor’s degree in Business Administration

Bachelor’s degree in Engineering

Tools

ATS platforms (Lever, iCIMS, Workday)

Excel

Job description

About Us

Mosaic Pediatric Therapy is a leading provider of life-changing therapy for children with autism and learning disabilities across North Carolina and Virginia. We are confident our unwavering focus on integrating our core values into every aspect of our decision-making will continue to drive our rapid growth. We are on a mission to enrich the lives of children with autism and inspire the clinical leaders of tomorrow.

About the Opportunity

Mosaic Pediatric Therapy has an opening for a Recruiting Operations Manager to lead our Talent Acquisition function.

The Recruiting Operations Manager plays a critical role in building and optimizing the infrastructure that powers the organization's talent acquisition. This role is responsible for driving process efficiency, ensuring system and data integrity, supporting compliance initiatives, and enabling the recruiting team through operational excellence. The manager partners closely with Human Resources, Talent Acquisition, and departmental leaders to implement scalable and consistent practices across clinical and non-clinical recruitment. This position also supports initiatives that enhance employer branding, internal communications, and hiring process effectiveness.

Responsibilities

1. Lead, mentor, and manage a recruiting team, ensuring performance goals and hiring targets are met.
2. Design, implement, and improve recruiting workflows to enhance efficiency and candidate experience.
3. Standardize and document recruiting processes for consistency across teams and locations.
4. Oversee the selection, implementation, and maintenance of recruiting technologies, including ATS, scheduling tools, and assessment platforms.
5. Ensure seamless integration of recruiting tools with other HR systems.
6. Develop and maintain dashboards to track key recruiting metrics such as time-to-fill, cost-per-hire, and source effectiveness.
7. Analyze recruiting data to identify trends and areas for process improvement.
8. Ensure recruiting activities comply with labor laws and regulations.
9. Conduct audits of recruiting processes and documentation for compliance.
10. Create and deliver training for recruiters and hiring managers on best practices and tools.
11. Develop onboarding materials for new recruiting team members.
12. Manage relationships with external recruiting vendors, including job boards and staffing agencies.
13. Collaborate with HR, IT, and other departments to align recruiting operations with organizational goals.
14. Manage the recruiting operations budget for cost-effective resource use.
15. Monitor spending on tools, advertising, and services.
16. Work with marketing to enhance employer branding and promote openings.
17. Implement initiatives to improve candidate experience.
18. Stay informed on industry trends and best practices.
19. Lead adoption of new technologies and methodologies to improve efficiency.

Minimum Qualifications

1. Bachelor’s degree in Human Resources, Engineering, Business Administration, or related field.
2. 3+ years of experience in recruiting or talent acquisition.
3. 2+ years managing recruiters or leading a talent acquisition team.
4. Hands-on experience with ATS platforms like Lever, iCIMS, or Workday.
5. Proficiency with recruiting data and analytics tools.
6. Strong skills in data analysis and visualization in Excel, including pivot tables and lookup formulas.
7. Experience leading process optimization and workflow automation initiatives.
8. Knowledge of compliance and employment law related to recruiting.
9. Success in improving key recruiting metrics.
10. Experience managing vendor relationships.
11. Strong collaboration skills, especially with HR, IT, and Marketing.

Mosaic is an Equal Opportunity Employer