Recruiting Operations Manager

Box; Austin (TX); Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Box is seeking a Recruiting Operations Manager to optimize our recruiting lifecycle, support executive searches, and drive data-informed decisions. You’ll partner with Talent Operations to enhance processes, implement AI-powered tools, and ensure a seamless candidate experience for top talent.

Join Box’s Talent Team to scale our recruiting operations, analytics, and automation initiatives across our fast-growing organization.

Responsabilidades

• Core recruiting operations across the hiring lifecycle.
• Manage day-to-day recruiting ops: requisitions, interviews, offers, onboarding.
• Administer and optimize Thrive, Greenhouse, ATS and related tools.
• Escalate process or system questions to recruiters and hiring managers.
• Document processes, create playbooks and training materials.
• Executive recruiting operations support and pipeline tracking.
• Collaborate with executive recruiting for high-touch searches.
• Maintain trackers, reports and documentation for executive searches.
• Deliver a polished candidate and stakeholder experience for senior hires.
• Build and maintain recruiting dashboards and health metrics.
• Run recurring TA reporting and turn data into takeaways.
• Support data integrity and audit readiness across systems.
• Identify repetitive work and design automation or AI solutions.
• Pilot AI use cases like drafting, summarization, and data enrichment.
• Work with IT and People Systems on integrations and improvements.
• Test new tools, gather feedback, and roll out changes.
• Own or contribute to recruiting operations projects.

Descripción del empleo

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

Box is building for the next wave of AI-native companies and wants to make Box the platform they know, trust, and build on. This role will help expand Box's presence in the AI ecosystem by identifying high-growth partners, shaping technical partnerships, and helping external builders understand how to build with Box in the right way. You'll help ensure the most prominent AI companies know Box, integrate with Box, and grow with Box as part of their product strategy.

WHY BOX NEEDS YOU

We are at the beginning of a period of incredible transformation in the way organizations find and engage talent. AI has the ability to super‑charge the productivity and effectiveness of recruiting teams and yet it's never been more important to ensure that Recruiters have the time to build deep and authentic connections with their candidates. To stand out from the noise and provide candidates with an exceptional, white‑gloved experience, the process needs to feel seamless. 'Surprise and delight' is the goal. To help us make that a reality, the Box Talent Team is hiring a Recruiting Operations Manager to help us support and enhance our scalable, data‑driven, candidate‑friendly recruiting processes. You'll be a hands‑on partner across the Talent Operations team, covering process, systems, data, and programs. You'll also provide dedicated operational support to our internal Executive Recruiting function.

WHAT YOU'LL DO

• Core recruiting operations
• Manage day-to-day recruiting operations across the full hiring lifecycle: requisition intake and approvals, interview scheduling and coordination, offers, and onboarding handoff.
• Administer and optimize our systems such as Thrive (Executive Recruiting CRM), ATS (Greenhouse) and surrounding tools, including configuration, workflows, user access, and data hygiene.
• Serve as a point of escalation for recruiters, coordinators, and hiring managers on process and system questions.
• Document processes, create playbooks and training materials, and drive consistent adoption of best practices.
• Executive recruiting operations
• Partner with the executive recruiting team to support confidential, high‑touch searches, including pipeline tracking, process management, and coordination with executives and external partners.
• Maintain trackers, reporting, and process documentation for executive searches, and handle sensitive information with discretion.
• Help deliver a polished, consistent candidate and stakeholder experience for senior‑level hiring.
• Data, reporting, and insights
• Build and maintain recruiting dashboards and reports on pipeline health, time‑to‑fill, source effectiveness, and recruiter and interviewer load.
• Run recurring reporting for the TA team and business partners, and turn data into clear takeaways.
• Support data integrity and audit readiness across systems.
• Automation, AI, and process innovation
• Find manual or repetitive work across the recruiting lifecycle, then design and build solutions using workflow automation, integrations, scripting, and AI tools.
• Pilot and implement AI‑enabled use cases, such as drafting, summarization, data enrichment, and reporting, with attention to security, privacy, and responsible use.
• Work with IT, People Systems, and other cross‑functional partners on integrations and system improvements.
• Test new tools and features, gather feedback, and help roll out changes.
• Programs and projects
• Own or contribute to recruiting operations projects, such