Recruiting, Development, and Retention Manager

Wiggy Wash; Kentucky; On-site; USD 60,000 - 80,000; Full time

Job summary

Wiggy Wash is seeking a Recruiting, Development, and Retention Manager to support attracting, developing, engaging, and retaining a qualified workforce across field locations in Kentucky. This field-based role works with operational leaders to identify staffing needs and strengthen recruiting practices to improve retention.

You will visit sites, build relationships with field employees and leaders, and develop practical solutions tailored to each market.

Qualifications

• Experience coordinating recruiting efforts in multi-site environments.
• Strong collaboration with field operations and HR teams.
• Ability to analyze turnover data and identify trends.
• Excellent communication and stakeholder management skills.

Responsibilities

• Work with field leaders to identify staffing needs and develop recruiting plans.
• Regularly visit assigned sites to assess staffing, development, and retention needs.
• Source, screen, interview, and recommend qualified candidates across markets.
• Coordinate candidate interviews, offers, onboarding activities, and preemployment steps.
• Develop and support employee training, leadership development, and career-growth initiatives.
• Monitor retention metrics and stay interviews to improve the employee experience.

Job description

Description

The Recruiting, Development, and Retention Manager is a field-based position responsible for supporting the organization’s efforts to attract, develop, engage, and retain a qualified workforce. This position works directly with operational leaders and employees at company locations to identify staffing needs, strengthen recruiting practices, support employee development, and improve workforce retention.

The Recruiting, Development, and Retention Manager regularly visits assigned locations, observes workplace operations, builds relationships with field employees and leaders, and develops practical solutions based on the needs of each market. The position partners with Operations, Human Resources, and other key stakeholders to ensure recruiting, development, and retention initiatives support company goals.

Requirements

• Work directly in the field with operational leaders and employees at assigned company locations.
• Conduct regular site visits to evaluate staffing, recruiting, development, and retention needs.
• Partner with operational leaders to identify current and future staffing requirements.
• Develop and implement recruiting strategies for assigned locations and positions.
• Source, screen, interview, and evaluate qualified candidates.
• Coordinate candidate interviews, communication, offers, and preemployment activities.
• Attend recruiting events, job fairs, community events, and school or workforce-development programs.
• Build relationships with schools, community organizations, workforce agencies, and other recruiting partners.
• Monitor open positions, applicant activity, time-to-fill, hiring results, and other recruiting metrics.
• Identify recruiting barriers within assigned markets and recommend practical solutions.
• Support field-based onboarding activities to improve the new-hire experience and early retention.
• Follow up with new employees and operational leaders to identify onboarding concerns.
• Develop and support employee training, leadership development, and career-growth initiatives.
• Observe field operations to identify employee and leadership development opportunities.
• Partner with leadership to support succession planning and internal advancement.
• Review turnover, staffing, tenure, attendance, and retention trends.
• Conduct stay interviews, employee check-ins, focus groups, and other retention-related activities.
• Gather feedback from field employees and recommend improvements to the employee experience.
• Support employee engagement activities at assigned locations.
• Provide coaching, guidance, and resources to operational leaders regarding recruiting and retention practices.
• Maintain accurate recruiting, development, and retention records.
• Prepare reports and provide leadership with updates regarding workforce initiatives and results.
• Ensure recruiting and employment practices are consistent with company policies and applicable employment laws.
• Maintain confidentiality and appropriately handle sensitive employee and candidate information.
• Travel throughout assigned markets based on business needs.
• Perform other related duties as assigned.