Recruiter, Operations

Whatnot; United States; Remote; USD 105,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Work from home support

Parental leave

401k match

Dog food allowance

Job summary

Whatnot is seeking a Recruiter for our Operations teams to lead high-volume hiring across Customer Experience, Trust & Safety, and Fraud. You will own the full recruitment cycle, from sourcing to closing, while partnering with managers to shape hiring plans and rubrics.

The role emphasizes candidate experience, diversity, and scalable processes. You will manage multiple roles (10–15+ at times), mentor peers, and drive continuous improvement in recruiting practices to support Whatnot's rapid

Qualifications

• Two+ years of full-cycle high-volume recruiting experience.
• Experience recruiting for Operations teams (Customer Experience, Trust & Safety, Fraud) in fast-paced environments.
• Proven full-stack recruiter who manages end-to-end candidate process.
• Love hiring at high volumes and delivering hires consistently.
• Sourcing mindset; build relationships with passive talent.
• Data-focused; measure pipeline health and set expectations.
• Ownership mindset; thrive in fast-moving startups and move quickly.

Responsibilities

• Lead hiring for critical high-volume roles by partnering with hiring managers and leaders.
• Source strong talent and explore creative channels beyond traditional methods.
• Manage full-cycle process from sourcing to interviewing to closing.
• Handle multiple roles and pipelines (10–15+ roles at times).
• Develop job posts, hiring plans, and rubrics with hiring managers.
• Iterate on candidate feedback to improve the recruiting process.
• Mentor peers and promote best practices to raise recruiting standards.
• Build scalable recruiting workflows that can scale with company growth.
• Promote diverse hiring and inclusive interview practices across the team.

Skills

Full-cycle recruiting

High-volume recruiting

Sourcing

Diversity hiring

Candidate experience

Ownership

Data-driven

Inclusive interviewing

Job description

Join the Future of Commerce with Whatnot!

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together.

From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone.

And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce.

Role

We’re looking to hire a Recruiter for our Operations teams (including Customer Experience, Trust & Safety and Fraud). You’ll have the opportunity to:

• Lead hiring for critical high-volume roles. You’ll partner closely with hiring managers and business leaders, bringing a consultative approach to influence hiring decisions, shape strategies, and align recruiting priorities with broader business goals.
• Source strong talent. You’ll experiment and partner with hiring managers to reach top candidates and explore creative channels beyond LinkedIn.
• Act as a full-cycle recruiter from sourcing, screening, managing the candidate through interviews, and closing.
• Juggle a variety of roles at once. At any given time you could be managing the pipelines for and working on filling 10-15 (or more at times) open roles.
• Assist with developing job posts, hiring plans, and rubrics. You’ll work with the hiring manager to tighten up job descriptions, screening rubrics, and guide the hiring process along the way.
• Iterate on candidate feedback. You’ll smooth rough edges in the recruiting process by iterating on feedback from candidates or other signals.
• Uplevel the recruiting team. You’ll mentor peers, share best practices, and help build a culture of continuous improvement that raises the bar for recruiting excellence across the organization.
• Build scalable processes. You’ll work on improving and standardizing recruiting workflows that can scale with the company’s growth, creating repeatable and effective practices that can be applied across the business.
• Emphasize diversity. You’ll look for proven traditional and creative methods to bring new points of view to the team and encourage inclusive hiring practices.

Team members in this role are required to be within commuting distance of our New York, San Francisco, Los Angeles, or Seattle hubs.

You

Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.

As our next Recruiter, you should have at least two years of full-cycle high volume recruiting experience, ideally for Operations teams (including Customer Experience, Trust & Safety, and/or Fraud), in fast-paced environments, plus:

• You have proven experience as a full-stack recruiter and know how to manage the entire process of a candidate end to end.
• You love hiring at high volumes. You deliver hires consistently and push through when the market seems to have run dry.
• You’re a sourcer at heart. You enjoy sourcing for your positions and take pride in nurturing and building relationships with passive talent.
• You are data-focused. You measure pipeline health to balance your priorities and set hiring manager expectations.
• You’re comfortable with ownership. Whatnot is one of the fastest-growing startups in history, and hiring is key to our success. You should feel comfortable moving uncomfortably fast, managing multiple roles, and being accountable for your work.
• You provide an incredible candidate experience. You sweat the small stuff but keep the big picture in mind. You know that a job search can be nerve-racking and you prioritize providing a more human experience for everyone that interacts with Whatnot during a hiring process.
• You are a champion for diversity hiring & inclusive interview practices. At Whatnot, we believe hiring and fostering a diverse team is the key to building a successful business.

Benefits

• Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
• Health Insurance options including Medical, Dental, Vision
• Work From Home Support
• Care benefits
• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
• Monthly allowance to dogfood the app
• Parental Leave

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Compensation

$105K – $140K

The salary or hourly rate range may be inclusive of several levels that would be applicable to the position. Final salary or hourly rate will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary or hourly rate, not benefits or equity.