Recruiter, Driver

Xpresstechfreight; Chattanooga (TN); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid holidays

Paid time off

Employee stock purchase plan

Job summary

U.S. Xpress is hiring a Recruiter, Driver to lead the driver recruitment process from sourcing to offer. You will screen, interview, and extend offers in line with USX guidelines and DOT rules, while delivering a positive candidate experience.

The role requires 2+ years in a call center or related field, an associate degree, and strong Microsoft Office skills. A hybrid work model with in-office and remote days is supported.

Qualifications

• Associate degree or equivalent experience required.
• 2+ years in call center or related field; logistics experience preferred.
• Proficient in MS Office and ATS/tools; strong communication and organizational skills.

Responsibilities

• Own the driver recruitment process from sourcing to offer.
• Screen, interview and assess applicants per guidelines and DOT rules.
• Provide a positive candidate experience and timely updates.
• Collaborate with leadership to set expectations and improve processes.
• Maintain accurate candidate data in TenStreet and Pegasus.

Skills

Professional communication

De-escalation

Rapport building

Detail-oriented

Multitasking

Remote collaboration

Candidate experience

Education

Associate’s degree or equivalent

Tools

TenStreet

Pegasus ATS

Microsoft Office

Job description

Recruiter, Driver

USX HEADQUARTERS

M – F 9am – 6pm

Position open to remote: No

Grade: ES09

Compensation Range: 0

Who We Are

Relentlessly Delivering Big Ideas.

U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.

Why U.S. Xpress?

Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!

• Medical, Dental, and Vision
• Basic/Supplemental Life
• Accidental Death/Dismemberment
• Health Savings Accounts
• Flexible Savings Accounts
• Company Paid Holidays
• Paid Time Off
• 401k with Employer Matching Contribution
• Employee Stock Purchase Plan
• Paid Parental Leave
• Short Term Incentive Program
• Employee Assistance Program
• Pet Insurance

Primary Position Purpose

This position manages the recruiting and hiring ofall drivers for U.S. Xpress to ensure we are hiring the best possible talentfor the organization. This position screens, interviews, and uses theirdiscretion to determine the hiring eligibility of drivers per USX hiringguidelines and DOT Rules and Regulations.

Position Functions

Own the driver recruitment process to fill existing openings (includes sourcing, interviewing/screening and closing candidates), while maintaining current knowledge of transportation rules and regulations as well as the USX hiring guidelines.

Interview, gather and analyze data to determine if applicants meet USX hiring guidelines. Review MVR, DAC, and criminal background of potential applicants.

Use discretion to extend an offer to potential applicants who meet qualifications while focusing on providing a great candidate experience.

Provide driver applicants with USX OTR and Dedicated job openings on a daily basis.

Maintain knowledge of compensation offerings, benefits, and salary structures for potential candidates.

Effectively partner with leadership to manage expectations of drivers, solve recruiting issues and act as an advisor throughout the recruiting process.

Utilize de-escalation skills when handling sensitive decisions to disqualify a driver from potential employment.

Enter driver information accurately in TenStreet, confirming it flows to Pegasus.

Promote USX company-wide programs in recruiting, marketing, employee referrals, and job postings.

Effectively communicate U.S. Xpress’ mission and culture to help candidates understand impact and value.

Collaborate in-person with all levels of the organization to harness collective intelligence of the workforce.

Attend all in-person meetings and trainings on recent developments, goals, and objectives. Participate in such discussions by offering input and advice.

Regularly engage remotely and in-person with customers and potential customers to establish rapport, open communication, and expectations.

What We’re Looking For

Education

• Associate’s degree in related field or equivalent years of experience required

Experience

• 2+ years ofexperience in a call center environment, inside sales, or other relatedfields required
• Transportation and/or Logistics industry experience preferred

Skills & Abilities

• Professional communication skills and common courtesy required. Ability to exchange information effectively in a concise and logical way, and be sensitive to audience diversity
• Strong skills with Microsoft Office suite (e.g. Word, Excel, Outlook, etc.)
• Sound judgment, de-escalation, and problem-solving skills
• Ability to effectively build rapport/relationships via the phone
• Must be self-motivated and detail-oriented
• Adept at assessing organizational dynamics and managing change
• Works quickly and efficiently. Able to test solutions, learn, and iterate quickly
• Proactive and pragmatic problem solver
• Communicates effectively across multiple mediums
• Can seamlessly switch between independent work and collaborative sessions
• Works efficiently both in a structured office and remote on assigned days
• Availability to collaborate in-person with coworkers so as to immediately answer questions and brainstorm on solutions
• Accessibility for impromptu in-person meetings and collaborations to answer recruiting questions and provide feedback to coworkers
• Attend office celebrations and acknowledgments of drivers, such as the Million Miler Walk

Licenses & Certifications

N/A

Supervisory Responsibility

N/A

Work Environment

The hybrid work environment combines the flexibility of remote work withthe collaborative benefits of in-office presence. Success in a hybrid rolerequires adaptability, effective communication, and the ability to manage tasksboth remotely and on-site. Employees should be comfortable with digitalcollaboration tools and prepared to engage in face-to-face interactions when inthe office. In office and work from home time may vary and subject to change bymanagement.

Work Environment / Physical Requirements – Normal office settings.

This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.

This role will remain open until it has been filled.