Recruiter - Customer Service - High Volume

Health Care Service Corp.; Chicago (IL); On-site; USD 42,000 - 93,000; Full time

Job summary

Health Care Service Corp. (HCSC) seeks a Recruiting Administrator to manage intake, screening, scheduling, and documentation of pre-qualification interviews for corporate non-exempt and entry-level exempt roles within BlueRecruit.

You will remove candidates who do not meet minimum requirements, ensure compliance with EEO/diversity policies, and coordinate with Recruiters and Administrative Specialists to keep the staffing process moving smoothly.

Qualifications

• Bachelor Degree with emphasis in human resources OR 2 years experience in a human resources environment.
• PC proficiency to include Word, Excel, and Lotus Notes.
• Service oriented and desire to serve the customer.
• Verbal, written, and interpersonal communication skills.
• Analytical, research and documentation skills.
• Ability to work independently.
• High degree of confidentiality.

Responsibilities

• Screening, scheduling, conducting, and documenting pre-qualification interviews.
• Remov[ing] internal/external candidates who do not meet minimum requirements from the staffing process.
• Communicating with candidates using communications generated from Peopleclick/BlueRecruit and ensuring compliance with EEO/Diversity policies.

Skills

Verbal communication

Written communication

Interpersonal communication

Analytical

Research

Documentation

Independence

Confidentiality

Customer service

Education

Bachelor degree in HR or related field

2 years HR experience

Tools

Word

Excel

Lotus Notes

PeopleSoft

Peopleclick/BlueRecruit

Taleo/Brass Ring

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for providing qualified internal/external candidates applying for corporate non-exempt, Full-Service Unit (FSU) and entry level exempt positions to Recruiters and Administrative Specialists for review; screening, scheduling, conducting, and documenting pre-qualification interviews of internal/external candidates applying for corporate non-exempt and entry level exempt positions within BlueRecruit; removing internal/external candidates applying for non-exempt and FSU positions who do not meet minimum requirements from the staffing process and communicating to them using communications generated from Peopleclick as well as working to ensure compliance with EEO/Diversity policies. (Some responsibilities may vary depending on location of Recruiting Administrator).

JOB REQUIREMENTS

• Bachelor Degree with emphasis in human resources OR 2 years experience in a human resources environment.
• PC proficiency to include Word, Excel, and Lotus Notes.
• Service oriented and desire to serve the customer.
• Verbal, written, and interpersonal communication skills.
• Analytical, research and documentation skills.
• Ability to work independently.
• High degree of confidentiality.

PREFERRED JOB REQUIREMENTS

• Knowledge of the PeopleSoft System.
• Knowledge of a Recruiting Management System (Peopleclick/BlueRecruit, Taleo, Brass Ring, etc.).
• Knowledge of health insurance industry.
• Customer Service experience and/or Recruiting experience.
• Staffing experience to include interviewing, posting jobs, screening applications/resumes against required skills.

Pay Transparency Statement

• From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.

Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience.

This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Base Pay Range $41,700.00 - $92,800.00 Exact compensation may vary based on skills, experience, and location.

Equal Opportunity Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace.

HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.

Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities. Join our Talent Community.

For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families.

As an industry leader, HCSC also has been helping to make the health care system work better for all Americans.

To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities.

Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions.