Recruiter/Case Manager (JN -102026-432358) San Antonio, Texas
Salary: USD65000 - USD75000 per year
Position Overview
A growing organization that partners with federally funded workforce programs is seeking an experienced Human Resources & Workforce Support Specialist to provide employee support, compliance administration, recruiting assistance, and case documentation management.
This position serves as a key resource for employees, supervisors, and leadership by ensuring personnel records are maintained accurately, employment-related documentation meets program requirements, and employees receive appropriate workplace support and accommodations when needed. The ideal candidate combines strong HR knowledge with exceptional organizational skills, attention to detail, and a commitment to supporting diverse workforces.
Key Responsibilities
Employee Records & Program Compliance
- Maintain accurate personnel and participant records in accordance with company policies and applicable program requirements.
- Review and audit employee documentation to ensure completeness and regulatory compliance.
- Conduct periodic file reviews and prepare documentation for internal or external compliance assessments.
- Ensure confidentiality and security of sensitive employee information.
- Identify and resolve documentation discrepancies proactively.
Talent Acquisition & Community Engagement
- Support hiring managers throughout the recruitment process, including candidate sourcing, screening coordination, and interview scheduling.
- Assist in developing and maintaining recruitment pipelines.
- Build relationships with workforce development organizations, community partners, educational institutions, and referral sources.
- Represent the organization at career fairs and community outreach events.
- Promote employment opportunities across multiple recruiting channels.
Employee Relations & Support Services
- Provide guidance to employees and supervisors regarding workplace concerns, accommodations, and HR-related matters.
- Connect employees with available internal and external support resources when appropriate.
- Assist with onboarding activities and ensure required employment documentation is completed in a timely manner.
- Support retention initiatives and employee engagement efforts.
Training & Process Improvement
- Coordinate and facilitate training related to workplace inclusion, compliance, and employee support programs.
- Maintain HR and workforce management systems with accurate and current information.
- Recommend improvements to processes, workflows, and recordkeeping practices.
- Participate in special projects and strategic initiatives as assigned.
Qualifications
Required
- Bachelor's degree in Human Resources, Business Administration, Social Services, Rehabilitation Services, or a related field.
- Minimum of three years of professional Human Resources experience.
- Knowledge of employment regulations, including ADA, EEO, FMLA, wage and hour requirements, and employee relations practices.
- Strong written and verbal communication skills.
- Excellent organizational and time-management abilities.
- Ability to handle confidential information with discretion.
- Proficiency with HRIS, applicant tracking systems, and workflow management platforms.
- Valid driver's license and ability to travel locally as needed.
- Ability to satisfy pre-employment screening requirements.