Bilingual Recruiter

Proman Staffing Perm LLC; Hanover Park (IL); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Life Insurance/AD&D

Short- and Long-Term Disability

Flexible Spending Accounts

Employee Assistance Program

Legal, Identity, and Fraud Protection

Pet Insurance

Tuition Reimbursement

401(k) plan

Job summary

Proman Staffing Perm LLC is seeking a Recruiter to assist walk-in applicants with job applications, conduct group orientations, and manage daily dispatch communications in Hanover Park, IL. The role includes processing payroll and ensuring accurate documentation using Avionte ATS.

The ideal candidate will have strong PC skills, excellent communication, and the ability to multitask in a busy environment; bilingual Spanish/English skills may be required and a high school diploma is essential.

Qualifications

• Must be a high school graduate.
• AA degree preferred; may substitute work experience in retail, customer service or human resources.
• Experience in a customer service environment; familiarity with industrial, manufacturing or logistics is a plus.
• Previous experience in a fast-paced environment.
• Strong PC skills including Word, Excel, and Outlook.
• Bilingual Spanish and English skills may be required.

Responsibilities

• Provides customer service and support to all applicants at kiosks and front desk.
• Responsible for 100% accuracy of all applications, I-9 forms, medical questionnaires and W-4s.
• Provides accurate and timely weekly payroll input.
• Conducts pre-employment screening and reference checks as needed.
• Screens candidates for job fit to achieve high fill rates and satisfaction.
• Facilitates employee orientation training and client-specific testing.
• Communicates job requirements and expectations to dispatched employees.
• Maintains relationships with Proman Staffing clients and resolves issues escalated per policy.
• Ensures accuracy of assignment information in Avionte and keeps records current.
• Visits client sites to understand operations and job assignments; provides clear expectations.
• Counsels and coaches employees; supports team environment and staffing coverage.
• Cross-trains with other areas to provide backup as needed.
• Completes certifications within one year of hire.
• Assists with procedural improvements and forms.

Skills

Strong PC skills

Excellent communication

Organizational skills

Multitasking

Team player

Familiarity with Avionte ATS

Flexibility

Dependability

Analytical thinking

Bilingual (Spanish & English)

Education

High school diploma

AA degree preferred

Tools

Avionte ATS

Microsoft Word

Excel

Outlook

Job description

Description

The Recruiter will assist walk-in applicants with completion of job applications and related documents and conduct group orientations prior to placement by recruiting staff. Manage daily customer communications including incoming customer requests, employee call-offs, confirmation of arrivals and other dispatch tasks. Process weekly payroll.

Compensation ranges from $21.00 - $23.00 per hour.

We offer a comprehensive benefits package, including Medical, Dental, Vision, Life Insurance/AD&D, Short- and Long-Term Disability, Flexible Spending Accounts, Employee Assistance Program, Legal, Identity, and Fraud Protection, Pet Insurance, Tuition Reimbursement, as well as a 401(k) plan to support your financial future. Join our team and enjoy both competitive pay and benefits!

Responsibilities

• Provides customer service and support to all applicants at the kiosks and front desk.
• Responsible for 100% accuracy of all applications, I-9 forms, medical questionnaires and W-4 and other forms associated with the application & hiring process.
• Provides accurate and timely weekly payroll input.
• Conducts pre-employment screening and reference checks as needed.
• Screens new candidates, evaluates job skills to ensure the highest fill rates possible and excellent customer satisfaction. Screens for skilled candidates to assist the Skilled Recruiters.
• Facilitates employee orientation training and client-specific testing.
• Effectively communicates the skills required and expectations of jobs to which employees are dispatched.
• Maintains effective business relationships and communications with all Proman Staffing clients.
• Effectively manages and immediately resolves any problems with client orders, including escalation to branch management or other Proman personnel based on the Service Escalation Chart.
• Ensures accuracy & completeness of assignment information in Avionte at all times.
• Manages and continually assesses employee information available in the system to keep it current and accurate at all times.
• Visits client sites to gain knowledge of specific operations and job assignments to provide accurate expectations to employees about jobs and to enhance recruitment and placement.
• Counsels, coaches, and takes disciplinary action with service employees when necessary.
• Participates effectively in and encourages a “team” working environment.
• Works with peers and managers to effectively provide staffing coverage and minimize overtime hours within the branch office.
• Assists in the development of changes in procedures, policies and forms that positively impact the business and reinforce a commitment to continuous improvement.
• Completes certification within one year of hire.
• Cross-trains with other functional areas of the business to provide backup as needed.
• Other tasks as assigned.

This is not an all-inclusive list of duties and may include other duties and responsibilities as assigned by supervisor.

Job Requirements

• Strong PC skills, including Microsoft Word, Excel & Outlook.
• Excellent communication and organization skills.
• Ability to multitask and work effectively in a busy environment.
• Strong team player with a high level of respect & appreciation for diversity.
• Strong knowledge of Avionte ATS.
• Flexibility to adapt to a frequently changing business environment.
• Dependability and reliability.
• Ability to analyze information quickly to make decisions and solve problems.
• Bilingual (Spanish and English) skills may be required.
• This is primarily a sedentary role in an office environment. Will work at both a traditional office desk as well as at the applicant’s window.
• Must be able to work in customer locations as a backup to On-Site Supervisors as needed and so must be able to walk within the customer facility (sometimes long distances).
• May involve some lifting of files and boxes. May involve bending or standing to file documents.
• Must be able to travel to other branch offices to assist as needed.

Qualifications

• Must be high school graduate.
• AA degree preferred. May substitute work experience in retail, customer service or human resources position.
• Must have experience in a customer service environment.Familiarity with or experience in an industrial, manufacturing or logistics environment is a plus.
• Previous experience in a fast-paced environment.