Bilingual Recruiter

PROMAN Staffing USA; Irving (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Proman Staffing is seeking an on-site Recruiter to assist walk-in applicants with applications, coordinate orientations, and support payroll and dispatch tasks. The role emphasizes accurate documentation, screening, and strong customer service to both applicants and clients.

Ideal candidates will have excellent communication skills, the ability to multitask in a busy environment, and familiarity with Avionte ATS. Some travel to client sites may be required.

Qualifications

• Excellent communication and organization skills.
• Ability to multitask in a busy environment.
• Bilingual Spanish and English may be required.
• Strong customer service mindset and professionalism.

Responsibilities

• Provide customer service and support to applicants at kiosks and front desk.
• Ensure 100% accuracy of applications, I-9 forms, medical questionnaires and W-4 forms.
• Provide accurate and timely weekly payroll input.
• Conduct pre-employment screening and reference checks as needed.
• Screen candidates and coordinate orientation and testing; support skilled recruiters as needed.
• Maintain and communicate job requirements to employees dispatched to client sites.
• Resolve issues with client orders and coordinate with branch management as needed.
• Maintain accurate assignment information in Avionte and keep employee data current.
• Travel to client sites to understand operations and job assignments.

Skills

Excellent communication

Multitask

Bilingual Spanish/English

Customer service mindset

Tools

Avionte ATS

Job description

Proman Staffing is a member of the Proman global family of companies, and a leading provider of temporary staffing throughout the Southeast, Central South, Midwest, and Eastern United States. Proman Staffing has created a strong reputation providing industrial staffing services for a wide variety of businesses. Our success is our ability to incorporate top performance teams at our locations with a focus on the industrial sector of the market. We are a global company proud of our family culture of working as one team for our customer’s advantage.

About the Role

The Recruiter will assist walk-in applicants with completion of job applications and related documents along with conducting group orientations prior to placement by recruiting staff. Furthermore, manage daily customer communications including incoming customer requests, employee call-offs, confirmation of arrivals and other dispatch tasks. Also, process weekly payroll.

Responsibilities

• Provides customer service and support to all applicants at the kiosks and front desk.
• Responsible for 100% accuracy of all applications, I-9 forms, medical questionnaires and W-4 and other forms associated with the application & hiring process.
• Provides accurate and timely weekly payroll input.
• Conducts pre-employment screening and reference checks as needed.
• Screens new candidates, evaluates job skills to ensure the highest fill rates possible and excellent customer satisfaction. Screens for skilled candidates to assist the Skilled Recruiters.
• Facilitates employee orientation training and client-specific testing.
• Effectively communicates the skills required and expectations of jobs to which employees are dispatched.
• Maintains effective business relationships and communications with all Proman Staffing clients.
• Effectively manages and immediately resolves any problems with client orders, including escalation to branch management or other Proman personnel based on the Service Escalation Chart.
• Always ensures accuracy and completeness of assignment information in Avionte.
• Manages and continually assesses employee information available in the system to keep it current and accurate at all times.
• Visits client sites to gain knowledge of specific operations and job assignments to provide accurate expectations to employees about jobs and to enhance recruitment and placement.
• Counsels, coaches, and takes disciplinary action with service employees when necessary.
• Participates effectively in and encourages a “team” working environment.
• Works with peers and managers to effectively provide staffing coverage and minimize overtime hours within the branch office.
• Assists in the development of changes in procedures, policies and forms that positively impact the business and reinforce a commitment to continuous improvement.
• Completes certification within one year of hire.
• Cross-trains with other functional areas of the business to provide backup as needed.
• Responsible to maintain a professional and comfortable branch environment for customers, employees, and applicants.
• Daily housekeeping/cleaning of all branch areas required.
• Other tasks as assigned.

Qualifications

• Excellent communication and organization skills.
• Ability to multitask and work effectively in a busy environment.
• Strong team player with a high level of respect & appreciation for diversity.
• Strong knowledge of Avionte ATS.
• Flexibility to adapt to a frequently changing business environment.
• Dependability and reliability.
• Ability to analyze information quickly to make decisions and solve problems.
• Bilingual (Spanish and English) skills may be required.
• This is primarily a sedentary role in an office environment. Will work at both a traditional office desk as well as at the applicant’s window.
• Must be able to work in customer locations as a backup to On-Site Supervisors as needed and so must be able to walk within the customer facility (sometimes long distances).
• May involve some lifting of files and boxes. May involve bending or standing to file documents.
• Must be able to travel to other branch offices to assist as needed.