Recruit Specialist

Academy Bank; Leavenworth (KS); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) plan

Life insurance

Disability insurance

Paid vacation and holidays

Job summary

Armed Forces Bank, N.A. (AFB) seeks a Recruit Specialist to engage military recruiters and recruits nationwide about the AFB Recruit Program. The role focuses on building awareness of the program, opening accounts, and promoting bank products through outbound communications.

You will handle inquiries, perform account setup via AEM and Navigator, and contribute to promotional efforts with up-to-date program knowledge and client confidentiality.

Responsibilities

• Communicate with military recruiters and recruits via outbound channels (phone, email, letter) about the Recruit Program and bank products.
• Handle incoming recruiter and recruit communications regarding the program, bank, and products.
• Perform account opening and maintenance using AEM and Navigator.
• Research and assemble information to support promotion efforts for the Recruit Program.

Skills

Communication

Recruitment knowledge

Phone etiquette

Tools

AEM

Navigator

Job description

Summary

The primary function of the Recruit Specialist is to effectively communicate with military recruiters and recruits nationwide about Armed Forces Bank, N.A. (AFB) Recruit Program. The promotion of the AFB Recruit Program requires a strong knowledge of the various military branches of service, recruiting, and recruiters, and results in opening new accounts for recruits by a Recruit Specialist.

Summary

The primary function of the Recruit Specialist is to effectively communicate with military recruiters and recruits nationwide about Armed Forces Bank, N.A. (AFB) Recruit Program. The promotion of the AFB Recruit Program requires a strong knowledge of the various military branches of service, recruiting, and recruiters, and results in opening new accounts for recruits by a Recruit Specialist.

Responsibilities

• Communication with military recruits and recruiters via outbound communication (telephone, email, and letter) regarding the Recruit Program as well as the bank and bank products (accounts and convenience products). Correspondence volume (daily, weekly, and monthly) is determined by the Recruit Department Manager, according to position level and gross account totals.
• Accept and respond to incoming military recruiter and recruit communication regarding the Recruit Program, the bank, and bank products.
• Perform account opening and account maintenance via AEM and Navigator.
• Research, organize, and assemble information to support promotion efforts of Recruit Program to military recruiters and recruits. This involves Recruit Database research and kit assembly for military recruiters and recruits.
• Continual development of knowledge regarding the bank (history, policies, and procedures), banking products, and Recruit Program customer base (military recruits and recruiters).
• Protect all client and bank information confidentially and follow all company policies.
• Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success).
• Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
• Working at the worksite during regular business hours and/or assigned hours.
• Other specified duties as assigned.

Compensation & Benefits

The Recruit Spec I position pays a minimum of $18.00 per hour. This position is eligible for additional incentive compensation monthly, based on achievement of established incentive goals.

Full‑time Associates Are Eligible For Our Benefits Package

• Medical
• Dental
• Vision
• 401(k) plan
• Company paid life insurance
• Short and Long-term disability insurance
• Company paid vacation, paid leave and holidays

This position will remain open until a qualified applicant is hired.