Recreation Supervisor

BENCHMARK; United States; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive health, dental, and vision coverage

Paid time off and holidays

401(k) with employer match

Exclusive discounts and family perks

Free employee meal daily

Job summary

BENCHMARK is seeking a dynamic Recreation Supervisor for Dellshire Resort opening Spring 2026. You will lead daily recreational programming, manage guest activities, and ensure guest engagement while ensuring safety.

The ideal candidate has a minimum of two years of experience in recreation or hospitality, with strong leadership skills and the ability to create an energetic atmosphere. This role offers competitive pay and comprehensive benefits, fostering an inclusive environment.

Qualifications

• Minimum of two years of experience in recreation, hospitality, or entertainment.
• One year of experience in a leadership or supervisory role is preferred.
• CPR and First Aid Certification required.

Responsibilities

• Supervise daily recreational and activity operations.
• Lead, train, and motivate Activities Attendants.
• Coordinate with other resort departments.

Skills

Interpersonal skills

Leadership skills

Guest engagement

Communication skills

Organization skills

Multitasking abilities

Education

High school diploma or equivalent

Associates or Bachelor's degree in Recreation, Hospitality, or related field

Job description

Recreation Supervisor – Dellshire Resort (Opening Spring2026)

We are seeking a dynamic Recreation Supervisor to lead daily recreational, entertainment, and family programming at Dellshire Resort, a world‑class, medieval‑inspired destination. The role involves managing activities for guests of all ages while ensuring safety, engaging guest interaction, and collaborating with resort departments to support special events and holiday programs.

What You’ll Do

• Supervise daily recreational and activity operations, including scheduling, setup, execution, and cleanup of programs and events.
• Lead, train, and motivate Activities Attendants and other team members to deliver exceptional guest experiences.
• Assist the Recreation Manager in developing and implementing new, innovative activities and themed events for all age groups.
• Coordinate with Food & Beverage, Marketing, and other resort departments to support special events and holiday programs.
• Monitor and manage activity areas such as pools, family recreation zones, VR attractions, and outdoor entertainment spaces.
• Ensure all activities are conducted safely and in compliance with resort and state regulations.
• Maintain accurate inventory of supplies, equipment, and uniforms; assist in ordering as needed.
• Greet guests and promote resort activities and upcoming events with enthusiasm and product knowledge.
• Handle guest questions, feedback, and concerns with professionalism and follow‑up.
• Maintain appearance and cleanliness of activity spaces, storage areas, and signage.
• Track attendance, participation, and guest satisfaction metrics to support program evaluation.
• Serve as acting department lead in the absence of the Recreation Manager.
• Uphold Dellshire Resort’s standards of hospitality, presentation, and brand representation at all times.
• Other duties as assigned by the Manager.

What We’re Looking For

• Minimum two (2) years of experience in recreation, hospitality, or entertainment, with one (1) year in a leadership or supervisory role preferred.
• Strong interpersonal and leadership skills with a passion for guest engagement.
• Ability to create a fun, energetic, and inclusive atmosphere for guests of all ages.
• Excellent communication, organization, and multitasking abilities.
• Basic knowledge of event setup, recreation equipment, and safety practices.
• CPR and First Aid Certification required (or ability to obtain prior to start).
• Food Handler Certification preferred.
• Must be available for flexible scheduling, including evenings, weekends, and holidays.
• High school diploma or equivalent required; associate or bachelor’s degree in Recreation, Hospitality, or a related field preferred.

Benefits

• Competitive pay
• Comprehensive health, dental, and vision coverage
• Paid time off and holidays
• 401(k) with employer match
• Associate recognition programs
• Exclusive discounts and family perks
• Free employee meal daily

Pyramid Global Hospitality is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation: The actual compensation package is based on a wide array of factors unique to each candidate, including skill set, years of experience, certifications, and specific location, and may differ across other locations due to cost of labor considerations.