Food & Beverage Supervisor

BENCHMARK; United States; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision coverage

Paid time off and holidays

401(k) with employer match

Exclusive discounts and family perks

Free employee meal daily

Job summary

BENCHMARK is seeking a Food & Beverage Supervisor at Dellshire Resort in Wisconsin Dells. This role involves supervising daily operations of dining outlets while ensuring exceptional guest service.

The ideal candidate has 2–3 years in food & beverage, strong leadership abilities, and a background in hospitality management. Benefits include competitive pay, health coverage, and employee perks.

Qualifications

• Minimum 2–3 years of experience in Food & Beverage or restaurant operations.
• At least 1 year in a supervisory or lead role.
• ServSafe or TIPS certification preferred.

Responsibilities

• Supervise daily Food & Beverage operations including restaurants, lounges, and bars.
• Lead front‑of‑house team members for prompt service.
• Maintain cleanliness and presentation standards.

Skills

Leadership

Communication

Teamwork

Organization

Problem-solving

Food safety guidelines

Education

High school diploma or equivalent

Associate or bachelor’s degree in Hospitality Management

Tools

POS systems (MICROS, Aloha)

Microsoft Office Suite

Job description

Food & Beverage Supervisor – Dellshire Resort

We are a pre‑opening, four‑star resort located in Wisconsin Dells. This role will lead daily operations of dining outlets, lounges, pool bars, or banquet outlets as assigned.

Why You’ll Love Dellshire

• Competitive pay
• Comprehensive health, dental, and vision coverage
• Paid time off and holidays
• 401(k) with employer match
• Associate recognition programs
• Exclusive discounts and family perks
• Free employee meal daily

What You’ll Do

• Supervise daily Food & Beverage operations including restaurants, lounges, pool bars, or banquet outlets as assigned.
• Lead and support front‑of‑house team members to ensure prompt, professional, and attentive service to all guests.
• Assist with opening and closing duties, ensuring outlets are fully prepared for service.
• Monitor guest satisfaction, respond to feedback, and resolve service issues promptly and courteously.
• Maintain cleanliness, organization, and presentation standards throughout the outlet.
• Ensure all team members follow Dellshire Resort service standards, food safety guidelines, and sanitation policies.
• Support staff scheduling, labor management, and daily break coordination based on business needs.
• Assist with team member training, performance feedback, and coaching to enhance service quality.
• Communicate effectively with kitchen, bar, and management teams to ensure seamless operations.
• Support inventory, supply ordering, and cash handling procedures.
• Conduct daily pre‑shift meetings to review menu changes, specials, and service expectations.
• Promote a positive work environment focused on teamwork, communication, and guest care.
• Assist with the setup and execution of special events, private dining, and banquets as assigned.
• Uphold Dellshire Resort’s brand promise through leadership presence, professionalism, and commitment to guest experience.

Who You Are

• High school diploma or equivalent required; associate or bachelor’s degree in Hospitality Management preferred.
• Minimum 2–3 years of experience in Food & Beverage or restaurant operations, with at least 1 year in a supervisory or lead role.
• Strong knowledge of restaurant service standards, sequence of service, and dining etiquette.
• Proven leadership ability with excellent communication and interpersonal skills.
• Demonstrated ability to motivate, coach, and guide team members.
• Strong organizational and problem‑solving abilities.
• Proficiency in POS systems (MICROS, Aloha, or similar) and basic Microsoft Office Suite.
• ServSafe or TIPS certification preferred.
• Professional appearance and demeanor consistent with luxury resort standards.
• Availability to work flexible shifts including mornings, evenings, weekends, and holidays.

Equal Opportunity Employer

Pyramid Global Hospitality is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.