Recreation Programs Site Supervisor

NRPA Leadership Development Network; Springdale (AR); On-site; USD 30,000 - 42,000; Full time

Job summary

Springdale Parks and Recreation is seeking a Program Assistant to serve as the main site contact for league games, practices, and programs in our city facilities. You will assist with administrative tasks, coordinate schedules, and supervise staff and contract workers to ensure smooth operations.

The role requires night and weekend work, strong customer service, and collaboration with the Recreation Superintendent and Facilities Manager for events and tournaments.

Qualifications

• High school diploma or GED; experience with team sports or crowd management; 12–18 months of management experience.
• CPR and First Aid certification within 1 year of hire.
• Proficient with a personal computer, telephones, and Microsoft Office including Microsoft Outlook.
• Ability to utilize internal and external resources to carry out routine assignments and special projects.
• Must have ability to establish and maintain effective working relationships with management and staff.
• Ability to communicate effectively both orally and written, often under adverse conditions.
• Open to flexible work schedule and weekend hours.

Responsibilities

• Provide good customer service to both internal and external customers; maintain positive and effective working relationships with other City employees, and have regular attendance.
• Supervise sports programs and associated staff; address complaints and resolve problems.
• Act as the main site point of contact/supervisor for SPR game, practices, and smaller programs/events.
• Become familiar with parks and facilities.
• Coordinate schedules for other site supervisors (score keepers, officials, etc.).
• Schedule indoor/outdoor reservations for sports and events as requested from outside groups or persons.
• Open/close fields, conduct field set up, direct game day staff, provide rule clarification for officials, resolve disputes, crowd control, and monitor safety.
• Assist Program Coordinators with administrative tasks regarding leagues and programs.
• Assist the Facilities Manager with indoor tournaments and events.
• Assist front desk staff with day-to-day operations.
• Check field conditions before practices and games on weeknights and weekends.
• Enforce SPR rules to provide a safe, orderly, family-friendly environment.
• Assist in the planning and implementation of preventive maintenance for fitness equipment.
• May be required to work overtime and weekends for special program events.
• Performs other duties as required.

Skills

Team sports experience

Management experience

Effective communication

Good judgment and observation

Flexible schedule

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Microsoft Outlook

Job description

Springdale Parks and Recreation is seeking a Program Assistant to serve as the main site contact for league games, practices, and programs in our city facilities. You will assist with administrative tasks, coordinate schedules, and supervise staff and contract workers to ensure smooth operations.

The role requires night and weekend work, strong customer service, and collaboration with the Recreation Superintendent and Facilities Manager for events and tournaments.