Program Assistant

NRPA Leadership Development Network; Springdale (AR); On-site; USD 30,000 - 42,000; Full time

Job summary

Springdale Parks and Recreation is seeking a Program Assistant to serve as the main site contact for league games, practices, and programs in our city facilities. You will assist with administrative tasks, coordinate schedules, and supervise staff and contract workers to ensure smooth operations.

The role requires night and weekend work, strong customer service, and collaboration with the Recreation Superintendent and Facilities Manager for events and tournaments.

Qualifications

• High school diploma or GED; experience with team sports or crowd management; 12–18 months of management experience.
• CPR and First Aid certification within 1 year of hire.
• Proficient with a personal computer, telephones, and Microsoft Office including Microsoft Outlook.
• Ability to utilize internal and external resources to carry out routine assignments and special projects.
• Must have ability to establish and maintain effective working relationships with management and staff.
• Ability to communicate effectively both orally and written, often under adverse conditions.
• Open to flexible work schedule and weekend hours.

Responsibilities

• Provide good customer service to both internal and external customers; maintain positive and effective working relationships with other City employees, and have regular attendance.
• Supervise sports programs and associated staff; address complaints and resolve problems.
• Act as the main site point of contact/supervisor for SPR game, practices, and smaller programs/events.
• Become familiar with parks and facilities.
• Coordinate schedules for other site supervisors (score keepers, officials, etc.).
• Schedule indoor/outdoor reservations for sports and events as requested from outside groups or persons.
• Open/close fields, conduct field set up, direct game day staff, provide rule clarification for officials, resolve disputes, crowd control, and monitor safety.
• Assist Program Coordinators with administrative tasks regarding leagues and programs.
• Assist the Facilities Manager with indoor tournaments and events.
• Assist front desk staff with day-to-day operations.
• Check field conditions before practices and games on weeknights and weekends.
• Enforce SPR rules to provide a safe, orderly, family-friendly environment.
• Assist in the planning and implementation of preventive maintenance for fitness equipment.
• May be required to work overtime and weekends for special program events.
• Performs other duties as required.

Skills

Team sports experience

Management experience

Effective communication

Good judgment and observation

Flexible schedule

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Microsoft Outlook

Job description

Description

The incumbent will be the main site point of contact for league games, practices, and programs. The position will also assist the Recreation Superintendent, Program Coordinators, and Facilities Manager when needed, with administrative work or special events. This position will be required to work nights and weekends.

Details

Posted: Unknown

Location:

Salary

Summary:

Summary here.

Posted: 06-Aug-26

Location: Springdale, Arkansas

Type: Full‑time

Categories:

• Recreation
• Recreation Programming
• Special Events/Tourism
• Youth Services

Sector: Recreation

Job Duties

• Provide good customer service to both internal and external customers; maintain positive and effective working relationships with other City employees (especially members of their own team), and have regular and reliable attendance that is non‑disruptive.
• Assists with general supervision of sports programs and associated staff and contract workers. Carries out supervisory responsibilities in accordance with the City’s policies and applicable laws. Responsibilities include addressing complaints and resolving problems.
• Act as the main site point of contact/supervisor for SPR game, practices, and smaller programs/events.
• Responsible for becoming familiar with parks and facilities.
• Coordinate schedules for other site supervisors (score keepers, officials, etc.) as needed.
• Schedule indoor/outdoor reservations for sports and events as requested from outside groups or persons.
• Open/close fields, conduct field set up, direct game day staff, provide rule clarification for officials, resolve disputes (coaches, staff, players, fans), crowd control, and monitor for potential safety issues.
• Assist Program Coordinators as needed with administrative tasks regarding leagues and programs as needed.
• Assist the Facilities Manager with indoor tournaments and events as needed.
• Assist front desk staff with day‑to‑day operations as needed.
• Responsible for checking field conditions before practices and games on weeknights and weekends.
• Enforce and interpret SPR rules to provide a safe, orderly, and family‑friendly environment for all patrons.
• Assist in the planning and implementation of a preventative maintenance program/schedule for all fitness equipment and fitness program; responsible for maintaining inventory of all equipment.
• May be required to work overtime and weekends for special program events.
• Performs other duties as required or assigned.

Minimum Qualifications

• High school diploma or GED; Must have experience with team sports (playing or working) or crowd management; 12-18 months of management experience, or the equivalent of education and experience.
• Must be able to obtain CPR and First Aid certification within a year of hire date.
• Must be proficient in the use of a personal computer, telephones, and Microsoft Office including Microsoft Outlook.
• Ability to utilize both internal and external resources to obtain information and data necessary to carry out routine assignments and special projects.
• Must have ability to establish and maintain effective working relationships with management and staff.
• Must possess the ability to communicate effectively both orally and written often under adverse conditions.
• Possess good judgment, good powers of observation and memory.
• Must be open to flexible work schedule and weekend hours.

Supplemental Information

Must successfully pass criminal background check, including but not limited to convictions, guilty pleas, or no contest pleas to violent offenses, theft offenses, and offenses against children.

About Springdale Parks And Recreation

Connections working at Springdale Parks and Recreation

https://careercenter.nrpa.org/jobs/22483098/program-assistant