Recreation Programs / Services Coordinator (Part-Time)

City of Carlsbad; Carlsbad (CA); On-site; USD 30,000 - 47,000; Part time

Job summary

The City of Carlsbad, a nationally accredited Parks & Recreation department, seeks a Coordinator to work with Recreation Supervisors on Enrichment & Contractual Programming. You will manage instructor communication and scheduling, and support marketing and outreach to the public.

Ideal candidates have strong customer service and organizational skills, experience with public programs, and proficiency in Microsoft Office. The role is part-time with flexible hours, reporting to a supervisor.

Qualifications

• High school diploma or GED required.
• 1 year of experience in senior recreation or related duties.
• Experience working with the public is recommended.
• College coursework in recreation is preferred.

Responsibilities

• Coordinate and administer enrichment and contractual programs.
• Coordinate related projects to meet goals, directing team members or supervising staff when needed.
• Assist customers with inquiries about programs, registration, refunds, and transfers.
• Input program information into City of Carlsbad registration website.
• Prepare instructor payment reports and related documents.
• Monitor sport fields and park areas where programs are held.

Skills

Customer service

Communication skills

Microsoft Office

Public interaction

Organizational skills

Education

High school diploma or GED

College-level recreation/education courses

Tools

Outlook

Excel

Word

Teams

CivicRec

EnerGov

Adobe Pro

Job description

The Position

This recruitment is focused on filling positions that will work closely with Recreation Supervisors in overseeing Enrichment & Contractual Programming. The Coordinators will be responsible for managing instructor communication and scheduling, along with supporting marketing and outreach efforts. Experience working with the public is strongly recommended.

*Please note that where you report to work will depend on where your supervisor is located on any given day.

Carlsbad - The Community:

The City of Carlsbad is ideally situated in north San Diego County where a great climate, beautiful beaches and lagoons, and abundant natural open space combine with world-class resorts, family attractions, well planned neighborhoods, excellent schools, and a charming village atmosphere to create the ideal California experience. Covering nearly 40 square miles, the City of Carlsbad is currently home to about 115,000 residents. Thanks to an award-winning growth management plan, the city's infrastructure and services keep pace with development and promote an excellent quality of life.

You belong in Carlsbad

The City of Carlsbad embraces and recognizes the vital relationship of an inclusive, engaged work environment and innovative excellence. An equitable and inclusive work climate comprises personal experiences, values, and views shaped from differences of culture and circumstance. Our organization appreciates belonging, creativity, recognition and retention of its employees and is committed to hiring and developing motivated, productive and talented employees who provide services and enhance our quality of life. We work to embrace open and equitable access to opportunities for learning and development as our responsibility and goal.

The Department:

You will join a nationally accredited agency (one of only five agencies in the State of California) by the Commission for the Accreditation of Parks & Recreation Agencies (CAPRA) amongst a team dedicated to upholding the department's mission to promote community health and wellness while building a diverse culture that embraces change and continuous improvement.

The Position:

The most senior level in the Recreation Leader job family. Positions generally require specialist knowledge for large high-profile events and/ or programs. Incumbents work independently, with little supervision. Assignments are complex in nature and require the proven ability to coordinate events or programs associated with a specific area of responsibility.

This recruitment is focused on filling positions that will work closely with Recreation Supervisors in overseeing Enrichment & Contractual Programming. The Coordinators will be responsible for managing instructor communication and scheduling, along with supporting marketing and outreach efforts. Experience working with the public is strongly recommended.

Please note that where you report to work will depend on where your supervisor is located on any given day.

The Department:

The Carlsbad Parks & Recreation Department is nationally accredited (and one of only five agencies in the State of California) by the Commission for the Accreditation of Parks & Recreation Agencies (CAPRA). The department is the steward of approximately 450 acres of parkland, featuring community and historic parks, senior services, playgrounds, multigenerational facilities, aquatic centers, tennis courts, and multi-use fields. Nearly 40 percent of the city is dedicated to open space, and the department maintains approximately 40 linear miles of recreational trails.

Key Responsibilities

Coordinates and administers assigned enrichment and contractual programs. Coordinates related projects to ensure that the goals and objectives of the assigned program are met by performing the duties personally or through other team members or by supervising employees

• Recommends and suggests guidelines and procedures for the assigned program
• Prepare instructional service contract agreements for new and current contractors.
• Maintain and update important information related to contract agreements.
• Maintain schedule of programs.
• Prepare proposals for contractual programs.
• Input program information into City of Carlsbad registration website.
• Prepare, request, and process instructor payment reports.
• Assist customers with inquiries related to programs ie information, registration, refunds, and transfers.
• Complete customer surveys relating to programs.
• Monitor sport fields and park areas where programs are held

Qualifications

Qualifications/Knowledge of:

• Excellent customer service skills
• Strong written and verbal communication skills
• Advanced skills in Microsoft Office applications (Outlook, Word, Excel, Teams), with the ability to learn and apply other programs (e.g., CivicRec, EnerGov, Adobe Pro)
• Strong computer skills, including basic troubleshooting skills
• Ability to work directly with the public and a diverse audience

Ability to:

• Learn, apply, and explain related policies and procedures
• Demonstrate great attention to detail
• Be highly organized and prioritize duties efficiently
• Establish and maintain cooperative working relationships
• Make independent decisions within broad established guidelines
• Manage time effectively and multitask
• Work comfortably in a shared office and workspace environment
• Maintain a flexible work schedule, including occasional evening or weekend hours

Experience & Education

Any combination of experience and education that could likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities is:

• High school diploma or G.E.D.
• College-level courses in recreation, education, or related field, preferred
• Minimum 1 year of experience and/or training performing duties comparable to a Senior Recreation Leader
• Experience working with the public

*Part-time employee cannot exceed 1,000 total hours worked within one fiscal year*

**This is a non-benefitted position**