Recreation Programs Analyst (Active Adults)

City of Raleigh; Raleigh (NC); On-site; USD 54,000 - 76,000; Full time

Job summary

City of Raleigh Parks Department seeks an experienced Recreation Program Analyst to lead the Active Adults program, creating engaging activities that promote health, connection, lifelong learning, and active aging. The role plans, coordinates, and delivers programs and events, collaborates with partners, maintains safety standards, and supports daily facility operations.

The ideal candidate brings degree in related field and 1–3 years of recreation experience, excels in customer service,

Qualifications

• Bachelor's degree in Leisure Activities, Physical Education, Sports or related field; 1–3 years’ recreation program or event experience.
• Ability to manage budgets, staffing, and customer service.
• Willingness to work some nights and weekends.

Responsibilities

• Develops and manages programs and events for the older adult community.
• Coordinates programming with other departments and partners.
• Oversees daily facility operations, staffing, and scheduling.
• Manages logistics including transportation and safety compliance.
• Monitors budgeting, payroll, and program evaluation.
• Engages the community through outreach and feedback.

Skills

Customer service

Program management

Community outreach

Communication

Collaboration

Problem solving

Fiscal management

Education

Bachelor's degree

Tools

Microsoft Office

Budgeting software

Job description

City of Raleigh Parks Department is seeking an experienced Recreation Program Analyst for our Active Adults program. Make a meaningful difference in the lives of older adults by creating engaging recreation experiences that promote health, connection, lifelong learning, and active aging. This dynamic role is responsible for planning, coordinating, and delivering innovative programs, special events, and community partnerships designed to meet the various interests and needs of older adults while supporting the daily operations of City facilities. The successful candidate will help foster welcoming, inviting, and accessible spaces where older adults feel valued, connected, and empowered to thrive. If you are passionate about serving older adults, building community, and enhancing quality of life through recreation, we encourage you to apply.

About You:

The ideal candidate is an innovative, community-focused professional who is passionate about creating high-quality recreation experiences that enhance the lives of older adults and foster healthy, engaged communities. They excel at developing and managing programs, events, and facility operations while balancing strong organizational, fiscal, and customer service skills. A successful candidate builds collaborative partnerships, engages older adults and the broader community to identify needs, and is committed to providing welcoming and accessible opportunities for individuals of all abilities and backgrounds. They are a proactive problem solver who thrives in a fast-paced environment, leads with professionalism and adaptability, and is dedicated to delivering exceptional public service that promotes connection, lifelong learning, and active aging.

About Us:

At Raleigh Parks, we strive to offer vibrant, inclusive, and engaging programs that bring our entire community together through recreation. Joining our team means becoming part of a culture that values creativity, collaboration, and innovation within a supportive and dynamic environment. More than just a job, this is an opportunity to inspire, empower, and create meaningful connections with the community.

May occasionally be required to work some nights and weekends.

Duties and Responsibilities

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Develops and manages programs and events for the older adult community to include large-scale community events, classes and programs
• Coordinates and facilitates programming in collaboration with other program areas and departments, including Specialized Recreation, Youth Programs, Athletics, Aquatics, Health and Wellness, Nature, Teens, contracted programs, etc.
• Oversees daily operations of designated facilities, programs, events, and ride operations
• Orchestrates scheduling, planning and coordination of activities, transportation, and associated resources
• Maintains vigilance over safety and risk management protocols
• Occasionally assumes the role of onsite supervisor in their absence
• Oversees administrative functions including attendance, registration, facility rental, payroll, and programming evaluation
• Performs facilities management duties including but not limited to staff supervision and schedules, work order submissions, facility inspections, and maintaining safety compliance/training
• Responds to facility-related matters and emergencies
• Provides fiscal management to include budgeting, banking, purchasing, payroll, and reporting
• Ensures excellent customer service and satisfaction by addressing concerns/complaints
• Solicits community input to develop programming opportunities
• Evaluates patron satisfaction through survey review
• Assists patrons with registration
• Provides recommendations of services and programs based on the needs of the patron
• Creates diverse opportunities that support community needs and help overcome barriers
• Collaborates with internal and external organizations and entities to develop partnerships and provide specialized programs for older adults
• Performs community outreach and engagement through public meetings and events
• Performs other duties as required

Typical Qualifications

Required Education and Experience

Bachelor's Degree in Leisure Activities, Physical Education, Sports/Athletics, Therapeutic Recreation or related field; 1 to 3 years’ experience in recreation program/activity and/or special event implementation, marketing, coordinating, or related work;

OR

Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Required Licensing & Certification

• Valid North Carolina Class C Driver's License, or the ability to obtain within 60 days of hire
• First Aid
• AED and CPR for the Professional Rescuer

Preferred Licensing & Certification

• Certified Parks and Recreation Professional