Recreation/Park Facility Manager I (12989, Grade 20)

Maryland-National Capital Park and Planning Commission

Maryland

On-site

USD 65,000 - 90,000

Full time

3 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Montgomery Parks is seeking a Recreation/Park Facility Manager I to oversee operations at Wheaton Ice Arena and Lake Needwood Boats. You will supervise ice and boating facilities, staff, and budgets, delivering safe, well-run recreational opportunities for the community.

You will manage day-to-day operations, coordinate maintenance, and support customer service across both facilities, with responsibilities expanding seasonally to Lake Needwood Boats.

Qualifications

Bachelor’s degree in Parks and Recreation, Recreation Management, Facility Management, Education, Business Administration, Physical Education, Communication, Leisure Services, or related field.

Responsibilities

Oversee day-to-day facility operations and develop long-term goals and procedures.
Coordinate ice surface maintenance, including resurfacing and edging, with staff.
Manage boating facility operations, maintenance, and staff for Lake Needwood Boats.
Recruit, hire, train, schedule, and supervise seasonal staff such as Zamboni drivers and boat staff.
Oversee budgets, purchasing, record keeping, and customer service.

Job description

Description

Montgomery Parks is currently seeking a Recreation/Park Facility Manager I to oversee operations at two well-known community facilities in Montgomery County: Wheaton Ice Arena and Lake Needwood Boats.

This role is part of the Enterprise Team and helps deliver safe, well-run recreational opportunities for the community.

The Recreation/Park Facility Manager I will serve on the Wheaton Ice Arena management team year-round and will support rink operations, including maintenance of the ice surface, ice equipment, refrigeration system, and rental skate inventory. From mid-March through mid-September, the position will also manage the Lake Needwood Boat facility. Across both facilities, the manager oversees personnel—including hiring, training, scheduling, and supervising Zamboni drivers, skate guards, and boating staff—as well as administration, budgets, facility and equipment maintenance and repairs, and customer service.

Learn More About The Facilities And Enterprise Division

Wheaton Ice Arena: https://montgomeryparks.org/parks-and-trails/wheaton-ice-arena
Lake Needwood Boats: https://montgomeryparks.org/parks-and-trails/lake-needwood-boats/
Montgomery Parks Enterprise Division: https://montgomeryparks.org/about/divisions/enterprise/

About Montgomery Parks

Montgomery Parks is an award-winning park system and part of The Maryland-National Capital Park and Planning Commission (M-NCPPC). Supported by more than 1,000 dedicated employees, we care for 417 parks, including trails and natural spaces across Montgomery County, with team members working in a wide range of roles, including park operations, public programs, park planning, public safety, and administration. Our work is visible in everyday moments, from safe, well-maintained trails to welcoming parks and community programs. Careers with Montgomery Parks offer purpose, stability, and the opportunity to make a visible, lasting impact where people live, work, and connect.

Learn More About Montgomery Parks: https://www.montgomeryparks.org/

Examples of Important Duties

Facility Operations

Manages overall day-to-day facility operations. Helps develop and implement long-term goals and operational procedures (e.g. hours, rules, safety, etc.).
Manages and performs proper ice maintenance of the ice surface in coordination with other staff, including resurfacing, measurements, edging, etc., on a regular schedule.
Coordinates maintenance and repairs of the ice rink to include dasher boards, glass, doors, kickplates, hockey boxes, Zamboni doors, threshold, netting, etc. Maintains and repairs hockey nets.
Coordinates maintenance and repairs of boating equipment and boating facilities with mechanics, the Construction Supervisor, Facility Management, and others.
Under the direction of the Ice Arena Operations Manager, assist with preventative maintenance on all ice equipment: perform routine maintenance on two Zambonis and ice edgers as well as basic repairs. Work with mechanics on preventative maintenance and needed repairs.
Assist with the maintenance of the refrigeration system (Ammonia) and other associated components, including compressors, dehumidification units, cooling towers, etc.: perform routine tasks such as recording readings and other information. Coordinate with vendors and Ice Arena Operations Manager on preventative maintenance and needed repairs.
Manages and oversees the Rental Skate Inventory; maintains rental skates by performing regular sharpening, replacing laces, insoles, rivet and recording information. Makes recommendations on rental skate replacement and procure them.
Maintains the skate sharpening machine: keep the machine clean and in proper working order. Order replacement stones, filters, diamond tips, etc. as needed.
Assists other managers with submitting service requests when needed and follows up on work and track progress.
Monitors facilities activities and rentals. Provides assistance and general customer service to visitors.

Personnel Management

Supervises designated staff. Recruits, hires, trains, schedules, and evaluates seasonal staff.
Ensures staff completes all required training: ice maintenance, boaters’ safety, CPR and First Aid, customer service, Active Montgomery, etc.
Provides daily supervision and operational support to the facility.
Leads customer service efforts and sets expectations for professional, respectful interactions with the public.

Budget, Administration, and Marketing

Oversees boat facility operating budget and assists Ice Arena Managers with budget formulation of the Ice Arenas’ operating budget regarding equipment and supply needs. Monitors and tracks expenditures. Controls expenditures in accordance with approved budget.
Obtain price quotes for materials and supplies as well as new and replacement equipment. Makes purchases in accordance with purchasing policies and procedures.
Performs a variety of administrative tasks such as cash reports (collects and deposits revenues), record facility inventory (boats, life jackets, oars, tools, office supplies, resale, etc.); assists with timecards; documents maintenance needs; emergency action plans; employee handbooks; and attendance.
Prepare financial reports. Assists with recommendations of fees.
Assists with marketing facilities. Works with marketing staff to promote facilities and amenities through various media outlets, including social media; assists with preparation of marketing materials such as brochures, flyers, and giveaways. Updates facilities’ websites.
Conducts research. Attends professional seminars and training to keep up with industry standards, learn new techniques for maintaining ice rinks, and recommend new equipment or upgrades for the facility.

Records Management

Completes maintenance records of all equipment, ensuring all readings and maintenance are completed and documented.
Completes Inspection records as well as patrol boat logs as directed by the supervisor.
Completes staff training records, including boater’s safety, operating and maintaining ice equipment (Zamboni, edgers), and ice maintenance.

Safety and Compliance

Ensures overall facilities are clean, safe, and repairs are completed promptly.
Maintains Air Quality Standards by assisting in the documentation of meter readings.

Important Skills And Characteristics

Ability to effectively communicate and lead a team of people.
Ability to synthesize data and transform it into coherent strategic work plans.
Demonstrate ability to manage complex problems.
Superb written, verbal, organizational, and interpersonal skills. Proficient in office software (MS Office), software for planning, scheduling, communicating (email), word processing, collecting and reporting data, preparing presentations, and researching information.
Proven ability to approach and interact with people of all backgrounds and the ability to think collaboratively with various members of the organization.
Comprehensive knowledge of recreational facility management, safety and health regulations, budgeting principles, program and special event planning, procurement practices, cash handling,

Minimum Qualifications

Bachelor’s Degree in Parks and Recreation, Recreation Management, Facility Management, Education, Business Administration, Physical Education, Communication, Leisure Services, or any related field.
One (1) year of responsible professional experience working in a facility related to parks, recreation, leisure services, or area of required specialty (e.g., arts, performing arts, tennis, aquatics, ice rinks).
An equivalent combination of education and experience may be substituted, which together total five (5) years.
Valid driver’s license in accordance with both State and Commission rules and regulations. Driver's license must be unencumbered by restrictions, revocations, suspensions or points that could limit the employee's ability to drive Commission vehicles or perform driving duties required of the position.
Contingent upon area of assignment, some positions in this class may require valid: (a) operating license (e.g., county pool operator, childcare license) as appropriate; (b) First Aid, CPR, and automated external defibrillator (AED) certifications; or (c) certifications as related to assignment (e.g., Lifeguard Instruction, Fundamentals of Gymnastics).
Pass Commission medical exam.

Supplemental Information

Classification Specification: Recreation/Park Facility Manager I - 1857

May be subject to medical, drug and alcohol testing.

Working Conditions

Works inside and outside an assigned facility which may operate seven days per week. Works extended hours, evenings, weekends and holidays. On call to respond to emergencies as required. Incumbents in this class must frequently remain in a stationary position, operate motor vehicles, communicate and exchange information with internal staff and the public, be able to see for short and long distances, and occasionally lift equipment and other items weighing up to 49 pounds and ascend and descend ladders and stairs.

Diversity Statement

The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor.

Applicants with Disabilities under the Americans with Disabilities Act.

If you require accommodations or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of application at or 301-454-1411 (Maryland Relay 7-1-1) M-NCPPC will make all efforts to reasonably accommodate you.

THE MARYLAND-NATIONAL CAPITAL PARK AND PLANNING COMMISSION

2026 Benefit Summary For Merit System Employees

The following benefit summary is provided for informational purposes only and is not, nor should be construed as an employment agreement with the M-NCPPC, implied or actual. It is not all-inclusive and is subject to change. Benefits listed are extended to all Merit System employees of the Maryland-National Capital Park and Planning Commission (M-NCPPC). All plans are optional except the Defined Benefit and Long-Term Disability plans.

Eligibility

You have 45 days from your hire date to elect your benefits. Your coverage begins on the first of the month following receipt of your enrollment forms and required documentation.

Retirement Programs

Defined Benefit Plan (Mandatory Participation) – Plan E excludes FOP members.

Plan Employee Contribution

Plan C 9.5%* of base salary (FOP members only)
Plan E 4% of base salary up to maximum Social Security Wage Base (SSWB) and 8% in excess of SSWB.

457 (b) Plan (Optional) [Pre-tax and Roth]
Traditional and Roth IRAs (Optional)
Retiree Healthcare – Eligibility requires, at least 10 years of eligible service and continuous enrollment in M-NCPPC plans (or proof of continuous enrollment in comparable plans) during the 36 months immediately preceding your retirement date. Premium cost share based on years of service

Health Insurance Plans (FOP Members Pay 23% for Medical, Prescription and Dental and same as all other employees for Vision.) All other employees pay percentage below.*

Medical
- Kaiser Permanente Health Maintenance Organization (HMO) – (15%)
- UnitedHealthcare Select Exclusive Provider Organization Health Plan (EPO) – (20%)
- UnitedHealthcare Choice Plus Point of Service (POS) – (20%)
Prescription – CVS Caremark – (15%)
Dental – Delta Dental PPO and DeltaCare USA HMO – (20%)
Vision – EyeMed – (80% of Low Option plan paid by Commission. Any balance paid by employee.)

Low, moderate, and high options are available. Frequency of covered services differs.

Flexible Spending Accounts (Employee Pays 100%)

Medical Account – Maximum annual contribution: $3,300
Dependent Care Account – Maximum annual contribution: $7,500

Long-Term Disability Insurance (Mandatory Participation)

Employee Pays 20%: Commission Pays 80% (FOP Members Pay 100%)
Benefits paid at 66 2/3% of base salary, maximum of $6,000/month

Supplemental Long-Term Disability Insurance (Employee Pays 100%)

Benefits paid at 66 2/3% of base salary that exceeds $108,000; capped at $216,000

Basic Life and AD&D Insurance (Employee Pays 20%: Commission Pays 80%)

Two (2) times base salary; maximum benefit is $200,000 for each
Automatic coverage with opt-out provision

Supplemental and Spouse/Dependent Life Insurance (Employee Pays 100%)

Supplemental – 1,2,3,4, or 5 times base salary; maximum benefit is $750,000
Spouse/Dependent Combination - $10,000/$5,000, $20,000/$10,000, or $30,000/$15,000

Sick Leave Bank (Contribution and Benefit hours prorated for part-time employees)

Employees have 60 days from date of hire to enroll.
Employee contributes 8 leave hours each year
Annually covers up to 688 hours for own serious medical condition, and 480 hours for parental responsibilities (birth, adoption or foster care), and 80-160 hours for serious medical condition of an immediate family member

Leave Programs