Ice Rink Manager (13003, Grade 24)

Maryland-National Capital Park and Planning Commission

Fort Washington (MD)

On-site

USD 65,000 - 116,000

Full time

14 days+

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Job summary

The Maryland-National Capital Park and Planning Commission (M-NCPPC) is seeking an Ice Rink Facility Manager II for Tucker Road Ice Rink. This role oversees operations, maintenance, and revenue-generating programs; lead staff; manage budgets; coordinate with divisions and partners.

The position requires a Bachelor’s Degree in Parks and Recreation or related field, two years in a facility role (one year in management), a valid driver’s license, and ability to work evenings and weekends.

Qualifications

Bachelor’s degree in parks and recreation, facility management, or related field.
Two years of professional experience in a facility related to parks or recreation, including one year in a supervisory role.
Combination of education and experience may substitute for six years total.

Responsibilities

Oversee operations of the ice rink, establish procedures, goals, and objectives.
Manage the facility budget with revenue-generating programs and annual projections.
Supervise staff, recruit, train, and evaluate; assign work and provide feedback.
Coordinate maintenance and repairs with divisions and staff.
Schedule ice time and programs for internal and external use, balancing community needs and revenue.
Develop and implement marketing strategies to promote attendance and usage.
Engage with community groups to identify needs and address concerns.
Ensure excellent customer service and staff training.
Maintain records on revenue, expenses, inventory, and rentals.

Skills

Facility management

Budget management

Staff supervision

Communication

Leadership

Education

Bachelor’s Degree in Parks and Recreation or related field

Job description

Description

The Maryland-National Capital Park and Planning Commission (M-NCPPC) is a nationally recognized and award-winning agency providing land use planning; stewardship of natural, cultural, and historic resources; and delivery of recreation programs to the communities it serves. M-NCPPC operates in the Montgomery and Prince George's County Regions. Additional information on the agency can be found on www.mncppc.org. The Aquatics and Athletic Facilities Division of M-NCPPC, is seeking an Ice Rink Facility Manager for Tucker Road Ice Rink! Our ideal candidate will provide facility management, maintenance, and operation of a multi-functional facility. The selected candidate will be directly responsible for applying technical expertise in the development and management of revenue generating and diverse sports, recreation, and cultural programs for all ages. The position’s work assignment often includes special projects requiring a high degree of specialized and comprehensive knowledge and expertise.

The M-NCPPC offers a competitive salary range of $65,465 to $115,941 at the Facility Manager level with an excellent benefits package including generous leave, extensive health coverage, deferred compensation plan, employer's retirement plan, and work-life programs. Salary is commensurate with education and experience. The Commission is an Equal Opportunity Employer and encourages applications from underrepresented groups, women, and persons with disabilities.

The hiring range for this position will be $65,465 to midpoint of the advertised salary range and will be based on the candidate’s qualifications and experience.

Examples of Important Duties

Oversee the operations of the Ice Rink, developing and implementing procedures, goals and objectives.
Manages facility’s operating budget, with an emphasis on revenue producing programming. Prepares annual projections, financial reports and monitors revenues and expenditures throughout the fiscal year to ensure facility reaches budgeting expectations.
Supervises full time and intermittent staff which entails but is not limited to recruitment, selecting, training, and evaluating. Also, plans, schedules, and assigns work for staff. Counselling staff on opportunities to improve performance and initiates disciplinary action when vital.
Works with multiple divisions and maintenance personnel to ensure that the facility’s systems are operating properly and supervises staff on the day-to-day maintenance and repair of the facilities. Actively coordinates maintenance, and repairs.
Schedules leased ice time and programs for internal and external use, developing a balance of programming for community and revenue generation.
Develops marketing strategies for programs to promote attendance and facility usage.
Regularly meets with citizens, community groups, and business groups to identify needs, plan programs, and answer questions about the facility. Investigates complaints, issues, and problems.
Oversees the customer service experience of the facility, making sure staff are properly trained, setting a positive example for employees, and ensuring customers are treated in a timely, professional, and respectful manner.
Manages facility records and reports in accordance with Commission policies and procedures. Prepare and maintain a variety of administrative records such as revenue and expenses, inventory of supplies and equipment, timecards, rentals, facility maintenance and attendance.
Works collaboratively with other Commission divisions, partner agencies and outside agencies. Participates optimally on assigned committees. Performs special project work in the community on behalf of the supervisor, as needed.

Minimum Qualifications

Bachelor’s Degree in Parks and Recreation, Facility Management, Recreation Management, Education, Business Administration, Physical Education, Communication, Leisure Services, or any related field.
Two (2) years of responsible professional experience working in a facility related to parks, recreation, leisure services, or area of required specialty (e.g., arts, performing arts, equestrian, tennis, aquatics, gymnastics, ice rinks); including one (1) year as a facility manager, program coordinator or supervisor.
An equivalent combination of education and experience may be substituted, which together total six (6) years.
Valid driver’s license in accordance with both State and Commission rules and regulations. Driver's license must be unencumbered by restrictions, revocations, suspensions or points that could limit the employee's ability to drive Commission vehicles or perform driving duties required of the position.
Contingent upon area of assignment, some positions in this class may require valid: (a) operating license (e.g., county pool operator, childcare license) as appropriate; (b) First Aid, CPR, automated external defibrillator (AED) certifications; or (c) certifications as related to assignment (e.g., Lifeguard Instruction, Fundamentals of Gymnastics).
Pass Commission medical exam.

Working Conditions

Works inside and outside an assigned facility which may operate seven days per week. Works extended hours, evenings, weekends and holidays. On-call to respond to emergency situations as required. Incumbents in this class must frequently remain in a stationary position, operate vehicles, communicate and exchange information with internal staff and the public, be able to see for short and long distances, and occasionally lift equipment and other items weighing up to 49 pounds and ascend and descend ladders and stairs.

Important Worker Characteristics

Excellent teammate
Ability to lead a team
Strong communication and interpersonal skills
Organized and strong ability to meet deadlines
Strong attention-to-detail
Ability to prioritize and multi-task
Ability to be flexible and adapt to frequent change

Supplemental Information

Class/Specification: Recreation/Park Facility Manager II

May be subject to medical, drug and alcohol testing.

The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor.

Applicants with Disabilities under the Americans with Disabilities Act. If you require accommodations or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or 301-454-1411 (Maryland Relay 7-1-1) M-NCPPC will make all efforts to reasonably accommodate you.

The MARYLAND-NATIONAL CAPITAL PARK AND PLANNING COMMISSION

2026 Benefit Summary For Term Contract Employees

The following benefit summary is provided for informational purposes only and is not, nor should be construed as an employment agreement with the M-NCPPC, implied or actual. It is not all-inclusive and is subject to change. Benefits listed are extended to all Term Contract employees of the Maryland-National Capital Park and Planning Commission (M-NCPPC).

Eligibility

You have 45 days from your hire date to elect your benefits. Your coverage begins on the first of the month following receipt of your enrollment forms and required documentation. All Term Contract employees are eligible for coverage under the following M-NCPPC’s benefits package.

Retirement Program

Deferred Compensation IRC 457 plan (MissionSquare)
Traditional and Roth IRAs

Health Insurance Plans

Medical

Kaiser Permanente Health Maintenance Organization (HMO) with Prescription Plan
UnitedHealthcare Select Plan (EPO)

Prescription: CVS Caremark Prescription Plan

Flexible Spending Accounts

Medical Account - Maximum annual contribution is $3,300
Dependent Care Account - Maximum annual contribution is $7,500

Leave Programs

Accrued Leave: 75 hours (based upon worked hours)
Holidays: 10 days per year

7.5 days if you are scheduled to work 37.5 hours per week
5.0 days if you are scheduled to work less than 37.5 hours per week

Other Benefits

Credit Union

For a more detailed description of benefits, please see the appropriate benefits brochure, service agreement or manual. For more information, contact The Health and Benefits Office at benefits@mncppc.org or 301-454-1694.

01. Please describe your experience as it relates to this position. Please include your experience managing ice rinks, as well as, skating programs, and ice rink systems.

02. What experiences have you had with balancing the various recreational demands of ice rinks (i.e. hockey leagues, speed/figure skating teams, open skate, developmental programs, etc.)? Describe your philosophy and any success you have had with meeting these demands.