Recreation/Park Facility Manager II (13560, Grade 24)
Maryland-National Capital Park and Planning Commission
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Job summary
Maryland-National Capital Park and Planning Commission is seeking an Ice Rink Assistant Manager to oversee daily operations at Cabin John Ice Rink in Rockville, MD, supporting the Ice Rink Manager and coordinating programs, rentals, and services.
The role includes staff supervision, budgeting, reporting, and on‑site problem solving to ensure smooth operations across multiple ice sheets and facilities within the Cabin John complex.
Qualifications
- Two years of professional experience in a facility related to parks, recreation, or area of required specialty.
- Valid driver's license as per state and Commission rules.
- Experience supervising staff and coordinating facility operations.
Responsibilities
- Oversee day-to-day rink operations and scheduling for cabin John Ice Rink and related programs.
- Manage Pro Shop, snack bar, and vending operations, including staffing and budgeting.
- Recruit, train, schedule, and supervise seasonal staff and managers.
- Monitor revenue, expenditures, and prepare required reports and budget recommendations.
- Ensure safety and security of facilities and patrons; lead emergencies and problem solving.
Skills
Education
Tools
Job description
Montgomery Parks is hiring an Ice Rink Assistant Manager to support daily operations at the Cabin John Ice Rink and Cabin John Miniature Train in Rockville, MD, as part of the Enterprise Team. This is a hands‑on role that works closely with staff and facility operations to keep programs, rentals, and services running smoothly.
The Ice Rink Assistant Manager works alongside the Ice Rink Manager to oversee daily activity at the Cabin John Ice Rink, including ice programs and rentals across three sheets of ice (Olympic, NHL, and studio rink). The assistant manager is actively involved in coordinating schedules for leased ice contracts and facility programs, ensuring activities run on time and without interruption. The position also supports building operations, maintenance coordination, and on‑site problem‑solving, while assisting with administrative tasks, financial tracking, reporting, and budget preparation.
This position has direct responsibility for Pro Shop operations, including staffing, inventory management, budgeting, promotional materials, and staff training, and supports oversight of snack bar operations. The Ice Rink Assistant Manager is also involved in hiring, training, scheduling, and supervising seasonal staff such as manager aides, skate guards, and custodial and maintenance staff, and provides day‑to‑day supervision of the Front‑End Operations Manager and the Snack Bar/Miniature Train Manager to ensure consistent coverage, customer service, and coordinated operations across the facility.
- Cabin John Ice Rink: https://montgomeryparks.org/parks-and-trails/cabin-john-regional-park/cabin-john-ice-rink/
- Cabin John Miniature Train: https://montgomeryparks.org/parks-and-trails/cabin-john-regional-park/miniature-train/
- Montgomery Parks Enterprise Division: https://montgomeryparks.org/about/divisions/enterprise/
Montgomery Parks is an award‑winning park system and part of The Maryland‑National Capital Park and Planning Commission (M‑NCPPC). Supported by more than 800 dedicated employees, we care for 416 parks, trails, and natural spaces across Montgomery County, with team members working in a wide range of roles including park operations, public programs, planning, public safety, and administration. Our work is visible in everyday moments, from safe, well‑maintained trails to welcoming parks and community programs. Careers with Montgomery Parks offer purpose, stability, and the opportunity to make a visible, lasting impact where people live, work, and connect.
Learn More About Montgomery Parks at https://www.montgomeryparks.org/
- Manages day‑to‑day facility operations and establish operating procedures.
- Assists Ice Rink Manager with scheduling leased ice contracts and ensuring that all scheduled facility programming is run on time and without interruption.
- Serves as manager on duty for selected shifts.
- Ensures safety and security of buildings and patrons.
- Assembles information and prepares selected reports as directed by supervisor(s).
- Coordinates with staff the maintenance and repairs of the facilities and ground and ensures they are promptly addressed with minimal disruption to facility programs and schedules.
- Oversee and manage special events.
- Manages customer service activities of the facility. Set a positive example for employees ensuring customers are treated in a prompt, professional, respectful manner.
- Assists with Budget preparation.
- Assists with recruiting, hiring, training, and scheduling staff.
- Recruits, hires, trains, schedules, and supervise staff.
- Select and orders merchandise and supplies.
- Oversees snack bar equipment (ensures proper operation, purchases equipment, and oversees necessary repairs).
- Oversees pro shop equipment (ensures proper operation, purchases equipment, and oversees necessary repairs).
- Receives and maintains all necessary certifications (ServSafe Food Manager and ServSafe Allergens) to oversee operations.
- Controls inventory and ensures accuracy of sales and inventory records.
- Oversees daily operations.
- Monitors revenue and expenditure and prepares required reports.
- Prepares budget recommendations for supervisor to review and approve.
- Assists in the scheduling of sessions and ongoing programs for the rink.
- Ensure that all scheduled facility programming is run on time, as scheduled daily without interruption.
- Provides oversight and support of two full‑time career employees (Front-End Operations Manager, Snack Bar, and Miniature Train Manager).
- Responsible, with assistance of the career managers, for supervision and oversight of all seasonal staff to include the snack bar, miniature train, pro shop, manager aides, skate guards, and custodial/maintenance staff.
- Ability to lead staff and communicate clearly and effectively.
- Strong organizational skills and ability to manage multiple priorities.
- Comfort using data to inform decisions and improve operations.
- Effective written and verbal communication skills.
- Proficiency with office, scheduling, email, and reporting tools.
- Ability to work well with people from diverse backgrounds.
- Comprehensive knowledge of recreational facility operations, safety standards, budgeting, program planning, and cash handling.
- Bachelor’s Degree in Parks and Recreation, Facility Management, Recreation Management, Education, Business Administration, Physical Education, Communication, Leisure Services, or any related field.
- Two (2) years of responsible professional experience working in a facility related to parks, recreation, leisure services, or area of required specialty (e.g., arts, performing arts, equestrian, tennis, aquatics, gymnastics, ice rinks); including one (1) year as a facility manager, program coordinator or supervisor.
- An equivalent combination of education and experience may be substituted, which together total six (6) years.
- Valid driver’s license in accordance with both State and Commission rules and regulations. Driver's license must be unencumbered by restrictions, revocations, suspensions or points that could limit the employee's ability to drive Commission vehicles or perform driving duties required of the position.
- Contingent upon area of assignment, some positions in this class may require valid: (a) operating license (e.g., county pool operator, childcare license) as appropriate; (b) First Aid, CPR, automated external defibrillator (AED) certifications; or (c) certifications as related to assignment (e.g., Lifeguard Instruction, Fundamentals of Gymnastics).
- Pass Commission medical exam.
May be subject to medical, drug, and alcohol testing.
- Works inside and outside an assigned facility, which may operate seven days per week.
- Works extended hours, including evenings, weekends, and holidays.
- On‑call to respond to emergencies as required.
- Frequently required to remain stationary, operate motor vehicles, and communicate and exchange information with internal staff and the public.
- Must be able to see both short and long distances.
- Occasionally lifts equipment and other items weighing up to 49 pounds.
- Ascends and descends ladders and stairs.
- The salary range shown reflects the full earning potential for this role. Your actual pay will be based on your experience.
- Bilingual candidates are strongly encouraged to apply.
- We offer a flexible and competitive benefits package.
The Maryland‑National Capital Park and Planning Commission (M‑NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non‑merit factor.
Applicants with Disabilities under the Americans with Disabilities Act.
If you require accommodations or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or (Maryland Relay 7-1-1)
M‑NCPPC will make all efforts to reasonably accommodate you.
THE MARYLAND‑NATIONAL CAPITAL PARK AND PLANNING COMMISSION
The following benefit summary is provided for informational purposes only and is not, nor should be construed as an employment agreement with the M‑NCPPC, implied or actual. It is not all‑inclusive and is subject to change. Benefits listed are extended to all Merit System employees of the Maryland‑National Capital Park and Planning Commission (M‑NCPPC). All plans are optional except the Defined Benefit and Long‑Term Disability plans.
Eligibility
You have 45 days from your hire date to elect your benefits. Your coverage begins on the first of the month following receipt of your enrollment forms and required documentation.
- Defined Benefit Plan (Mandatory Participation) – Plan E excludes FOP members.
9.5%* of base salary (FOP members only)
4% of base salary up to maximum Social Security Wage Base (SSWB) and 8% in excess of SSWB.
Retiree Healthcare – Eligibility requires, at least 10 years of eligible service and continuous enrollment in M‑NCPPC plans (or proof of continuous enrollment in comparable plans) during the 36 months immediately preceding your retirement date. Premium cost share based on years of service
Medical
- Kaiser Permanente Health Maintenance Organization (HMO) – (15%)
- UnitedHealthcare Select Exclusive Provider Organization Health Plan (EPO) – (20%)
- UnitedHealthcare Choice Plus Point of Service (POS) – (20%)
Prescription – CVS Caremark – (15%)
Dental – Delta Dental PPO and DeltaCare USA HMO – (20%)
Vision – EyeMed – (80% of Low Option plan paid by Commission. Any balance paid by employee.)
Low, moderate, and high options are available. Frequency of covered services differs.
- Medical Account – Maximum annual contribution: $3,300
- Dependent Care Account – Maximum annual contribution: $7,500
- Employee Pays 20%: Commission Pays 80% (FOP Members Pay 100%)
- Benefits paid at 66 2/3% of base salary, maximum of $6,000/month
- Benefits paid at 66 2/3% of base salary that exceeds $108,000; capped at $216,000
- Two (2) times base salary; maximum benefit is $200,000 for each
- Automatic coverage with opt‑out provision
- Supplemental – 1,2,3,4, or 5 times base salary; maximum benefit is $750,000
- Spouse/Dependent Combination - $10,000/$5,000, $20,000/$10,000, or $30,000/$15,000
- Employees have 60 days from date of hire to enroll.
- Employee contributes 8 leave hours each year
- Annually covers up to 688 hours for own serious medical condition, and 480 hours for parental responsibilities (birth, adoption or foster care), and 80-160 hours for serious medical condition of an immediate family member
- Annual: 15 days per year
- Personal: 3 days per year (12‑month waiting period)
- Sick: 15 days per year
- Holidays: 11 days per year
- Credit Union
- Employee Assistance Plan
- Legal Services Plan
- Tuition Assistance Program
- Wellness Program
- Work‑Life Program
For a more detailed description of benefits, please contact the Commission’s Health and Benefits Office at benefits@mncppc.org or 301-454-1694.
01
Describe in detail your work experience in managing recreational facilities and if you have managed more than one simultaneously.
02
Please describe your experience working in retail and/or a food establishment.
03
Please explain your personnel management experience with full and part‑time staff.
- Required Question
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