Recreation Lead: Guest Experience & Team Coach

Montage International; United States; On-site; USD 55,000 - 85,000; Full time

Job summary

Montage International is seeking a Recreation Assistant Manager to work closely with the Recreation leadership. The role focuses on delivering exceptional guest and member service while guiding a team of Recreation Attendants.

You will manage reservations, equipment, and operations, coach staff, schedule shifts, ensure safety and compliance, and maintain high standards of cleanliness and organization across facilities.

Qualifications

• Excellent written and verbal communication skills.
• Exceptional interpersonal skills with diverse backgrounds.
• Advanced computer literacy in Microsoft Office and Internet navigation.

Responsibilities

• Ensure an efficient reservation process for rentals and related charges.
• Maintain accurate records of product use and charges.
• Provide an outstanding guest and member experience for rentals and services.
• Organize and maintain bicycles, ski equipment, and other gear; keep areas clean and attractive.
• Schedule staff to meet operational demands and coach Recreation Attendants.

Skills

Communication skills

Interpersonal skills

MS Office (PowerPoint/Excel)

Analytical ability

Team collaboration

Customer service

Leadership potential

Problem solving

Tools

Microsoft Office Suite

Job description

Montage International is seeking a Recreation Assistant Manager to work closely with the Recreation leadership. The role focuses on delivering exceptional guest and member service while guiding a team of Recreation Attendants.

You will manage reservations, equipment, and operations, coach staff, schedule shifts, ensure safety and compliance, and maintain high standards of cleanliness and organization across facilities.