Recreation - Front Desk Receptionist

Reynolds Lake Oconee; Greensboro (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

Reynolds Lake Oconee is seeking a full-time front desk associate for primarily weekday shifts from 12:00pm to 8:00pm, with additional hours as needed. You will welcome members and guests, answer inquiries, process payments, and help manage daily club operations across the reception area.

The role requires strong communication, organizational skills, and the ability to lift up to 50 lbs. CPR/First Aid current within 90 days is expected, with flexibility to assist in retail, inventory, and events

Qualifications

• 2 years office related and customer service experience.
• Must have good communication (verbal and written).
• Knowledge in Microsoft Word and Excel.
• Job requires sitting/standing/greeting at a desk (50%).
• Job requires walking and greeting (50%).
• Must be able to lift minimum of 50 lbs.
• Current CPR and First Aid (within in 90 days).

Responsibilities

• Opens rooms and prepares entrance for the receiving of members.
• Handles morning reports for the schedule of the days events at the Club.
• Answer customer or public inquiries, answer inquires pertaining to Club services.
• Greet members and all visitors of the Club, provide members with assistance, provides directions other information to visitors.
• Obtains and opens bank for the shift and follows deposit /opening/closing procedures.
• Maintain account records, post charges for classes, and retail products to ledgers manually, or by using computers; compute bills, and collect payments.
• Assists in monthly inventory procedures.
• Maintain records, reports, or files for the treatment room clients with complete confidentiality.
• Take messages, transmit and receive messages, using telephones or telephone switchboards.
• Assist in locker rooms by straightening and picking up towels as needed and advises housekeeping or maintenance staff when members report problems.
• Assist in the purchase, display and sales of all merchandise.
• Assists other staff at Club as needed.
• Maintains upkeep at the desk, turns the lights and computer on/off.
• Walks from room to room maintaining close customer service contact with our members and guests.
• Maintains the pool deck in regards to clean towel restock, and dirty towel removal.

Skills

Customer service

Communication

Organizational skills

Public relations

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

This is a full time position. Hours would include weekday from 12:00pm to 8:00pm, with additional hours available based on scheduling needs and availability.

Duties and Responsibilities:

• Opens rooms and prepares entrance for the receiving of members.
• Handles morning reports for the schedule of the days events at the Club.
• Answer customer or public inquiries, answer inquires pertaining to Club services.
• Greet members and all visitors of the Club, provide members with assistance, provides directions other information to visitors.
• Obtains and opens bank for the shift and follows deposit /opening/closing procedures.
• Maintain account records, post charges for classes, and retail products to ledgers manually, or by using computers; compute bills, and collect payments.
• Assists in monthly inventory procedures.
• Maintain records, reports, or files for the treatment room clients with complete confidentiality.
• Take messages, transmit and receive messages, using telephones or telephone switchboards.
• Assist in locker rooms by straightening and picking up towels as needed and advises housekeeping or maintenance staff when members report problems.
• Assist in the purchase, display and sales of all merchandise.
• Assists other staff at Club as needed.
• Maintains upkeep at the desk, turns the lights and computer on/off.
• Walks from room to room maintaining close customer service contact with our members and guests.
• Maintains the pool deck in regards to clean towel restock, and dirty towel removal.

Qualifications/Requirements/Experience/Education:

• 2 years office related and customer service experience.
• Must have good communication (verbal and written), organizational, and public relation skills.
• Knowledge in Microsoft Word and Excel.
• Job requires sitting/standing/greeting at a desk (50%).
• Job requires walking and greeting (50%).
• Must be able to lift minimum of 50 lbs.
• Current CPR and First Aid (within in 90 days).

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.