Recreation Fee Operations Lead

U.S. Department of the Interior; Alamogordo (NM); On-site; USD 45,000 - 59,000; Full time

Job summary

The U.S. Department of the Interior’s National Park Service at Alamogordo, NM seeks a non-supervisory position to support front-line visitor services and manage fee operations for the site. The role involves revenue handling, interpretive support, and ensuring compliance with government regulations.

Successful candidates will help review procedures, provide training on fee systems, and uphold standards while serving the public with professionalism and consistency.

Qualifications

• Arthmetic/Mathematical reasoning is essential.
• Customer service skills are required.
• Demonstrated integrity and honesty in performance.
• Strong interpersonal skills and teamwork are expected.
• Good reasoning abilities and critical thinking are necessary.
• Flexibility to adapt to changing duties and schedules.

Responsibilities

• Lead full-time, career seasonal, and/or temporary employees on a regular basis.
• Serve as a front-line, uniformed representative of the NPS, assisting visitors and explaining recreational opportunities.
• Manage collection, deposits, tracking, and expenditure of fee revenue per regulations.
• Provide training and education on fee processes, systems, and tools to staff and partners.

Skills

Arithmetic/Mathematical Reasoning

Customer Service

Integrity/Honesty

Interpersonal Skills

Reasoning

Teamwork

Flexibility

Job description

The U.S. Department of the Interior’s National Park Service at Alamogordo, NM seeks a non-supervisory position to support front-line visitor services and manage fee operations for the site. The role involves revenue handling, interpretive support, and ensuring compliance with government regulations.

Successful candidates will help review procedures, provide training on fee systems, and uphold standards while serving the public with professionalism and consistency.