Recreation & Operations Manager

Associa; Haymarket (VA); On-site; USD 48,000 - 72,000; Full time

Job summary

Associa's Haymarket, VA community seeks a Recreation & Facilities Manager to oversee clubhouse and recreation amenities, ensuring a welcoming and well‑managed environment for residents. You will coordinate events, manage reservations, maintain facility standards, and support administrative tasks to deliver an exceptional resident experience.

The role requires strong organization, communication, and multitasking skills, with the ability to work independently and collaborate with vendors and staff

Qualifications

• Experience in hospitality, recreation management, HOA operations, or customer service preferred.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently and handle a variety of tasks.

Responsibilities

• Oversee day-to-day functioning of clubhouse, fitness center, pools, and other recreational amenities.
• Greet residents, respond to inquiries, manage reservations, and support a positive community atmosphere.
• Schedule, plan, and support community events, classes, and private rentals.
• Maintain records, process forms, manage calendars, and assist with communications and reporting.
• Work with cleaning, maintenance, and event vendors to ensure high facility standards.
• Ensure clubhouse rules, amenity guidelines, and safety procedures are followed.
• Assist with rental fees, event budgets, supply purchasing, and invoice processing.
• Conduct regular walkthroughs to identify maintenance needs and ensure readiness.
• Track supplies, equipment, and materials needed for daily operations and events.
• Support programs that enhance resident involvement and satisfaction.

Skills

Hospitality experience

Recreation management

Customer service

Scheduling software

Communication skills

Tools

Microsoft Office

Scheduling software

Job description

Job Description

CMC, an Associa company, is hiring a Recreation & Facilities Manager for its large-scale HOA in Haymarket. The Recreation & Facilities Manager oversees the daily operations, scheduling, and member services of the community’s clubhouse amenity facilities and recreation facilities. This role ensures a welcoming, well‑managed environment by coordinating events, maintaining facility standards, supporting residents, and assisting with administrative and operational tasks. The ideal candidate is organized, personable, and committed to delivering an exceptional resident experience.

Duties

• Oversee the day‑to‑day functioning of the clubhouse, fitness center, indoor pool area, outdoor pools and other recreational amenities.
• Greet residents, respond to inquiries, manage reservations, and support a positive community atmosphere.
• Schedule, plan, and support community events, classes, and private rentals.
• Maintain records, process forms, manage calendars, and assist with communications and reporting.
• Work with cleaning, maintenance, and event vendors to ensure high facility standards.
• Ensure clubhouse rules, amenity guidelines, and safety procedures are followed.
• Assist with rental fees, event budgets, supply purchasing, and invoice processing.
• Conduct regular walkthroughs to identify maintenance needs and ensure cleanliness and readiness.
• Track supplies, equipment, and materials needed for daily operations and events.
• Support programs that enhance resident involvement and satisfaction.
• Other tasks as requested.

Requirements

• Experience in hospitality, recreation management, HOA operations, or customer service preferred.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency with scheduling systems, office software, and basic administrative tools.
• Ability to work independently and handle a variety of tasks.
• Professional, friendly, and service‑oriented demeanor.
• On‑site role within the community clubhouse or amenity facilities.
• Combination of administrative work and hands‑on facility oversight.
• Flexible schedule depending on events, rentals, and community activities.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.