Community Association Manager

CCMC; Hendersonville (TN); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Comprehensive benefits including medical, dental, vision insurance

Wellness program

Company-matching 401(k) contributions

Paid vacation and volunteer time

Employee Assistance Program

FSAs

401(k) matching

Paid time off

Short-term disability

Long-term disability

Employee assistance

Pet insurance

Education assistance

Job summary

A community management company in Hendersonville is seeking a Community Association Manager to oversee operations and foster resident engagement. The ideal candidate will have over three years of experience in community management, strong financial acumen, and a Bachelor's degree. Key responsibilities include driving community initiatives, managing budgets, and leading a dedicated team. This role offers comprehensive benefits including medical, dental, vision insurance, and a 401(k) plan.

Qualifications

• Three or more years of onsite community management or similar experience.
• Strong operational and financial background.
• Ability to engage and listen to diverse stakeholders.
• Strong operational and financial background.
• Commitment to Integrity, Respect, Service and Community.

Responsibilities

• Drive daily operations and community initiatives.
• Build strong connections with residents and staff.
• Manage budgets and ensure financial transparency.
• Develop and execute risk management programs.
• Lead and mentor the onsite team, focusing on delegation and performance development.
• Advise the board on long-term planning and policy decisions.
• Facilitate resident meetings and promote active community participation.

Skills

Leadership Experience

Communication Skills

Team Development Expertise

Adaptability

Self-Awareness

Growth Mindset

Budget management

Education

Bachelor’s degree or related certifications

CAM license

Certifications in HOA management

Job description

Join to apply for the Community Association Manager role at CCMC.

About Us

At CCMC, we specialize in large‑scale community management, transforming the industry through a resident‑centric focus. Our core values—Integrity, Respect, Service, and Community—guide everything we do. We're seeking a passionate Community Manager to join our team and make a lasting impact.

About the Community

This active‑family HOA's amenities include a state‑of‑the‑art Fitness Center, large resort‑style swimming pool, snack‑bar‑style cafe, and meeting spaces. It is nestled into the area's beautiful hills. On‑site staff include the Community Manager, Lifestyle Director, Maintenance Associate, and Community Ambassadors.

What You’ll Accomplish

• Drive Community Initiatives: Lead daily operations, ensuring that community goals align with CCMC’s mission. Oversee assets, vendors, and resources while ensuring compliance with governing documents.
• Foster Collaborative Relationships: Build strong connections with residents, board members, and staff through open and respectful communication.
• Ensure Financial Accountability: Manage budgets, prepare variance reports, and implement board directives, ensuring financial transparency and alignment with community goals.
• Maintain Risk Management Compliance: Develop and execute risk management programs, ensuring adherence to policies and long‑term planning.
• Develop & Motivate Teams: Lead and mentor the onsite team, focusing on delegation, collaboration, and performance development.
• Guide Strategic Decisions: Advise the board on long‑term planning and policy‑making, anticipating challenges and aligning with community goals.
• Engage the Community: Facilitate resident meetings and build opportunities for active participation, ensuring a sense of inclusion and belonging.

What We’re Looking For

• Leadership Experience: Three or more years of onsite community management (HOA) or similar experience (hospitality, parks and recreation, city government), with a strong operational and financial background.
• Education: Bachelor’s degree, designations, or certifications in a related field (highly preferred). CAM license required upon hire in Florida, Nevada, and Georgia (within 90 days of hire in all other states).
• Core Values Alignment: A commitment to Integrity, Respect, Service, and Community, with a passion for enhancing the resident experience.
• Communication Skills: Strong verbal and written communication, with the ability to engage and listen to diverse stakeholders.
• Team Development Expertise: Skilled in delegation, coaching, and mentoring to build motivated and high‑performing teams.
• Adaptability: Ability to navigate change and resilience in addressing challenges while improving the resident experience.
• Self‑Awareness: Ability to recognize and regulate your own behaviors and reactions.
• Growth Mindset: Open to feedback from others, and committed to professional and personal growth.
• Must pass a pre‑employment drug screen, background check, motor vehicle check, and credit check.

What We Offer

• Comprehensive benefits including medical, dental, vision and life insurance
• Wellness program
• Flexible Spending Accounts
• Company‑matching 401(k) contributions
• Paid vacation, holiday, and volunteer time
• Company‑paid Short‑term Disability
• Optional Long‑term Disability
• Employee Assistance Program
• Optional pet insurance
• Training and Educational Assistance
• Perhaps most importantly, a service‑focused team dedicated to your success!

Physical Requirements and Other Information

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
• Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [e-mail] so we can review next steps together.