Recreation Facilities and Guest Services Associate

Duke; Durham (NC); On-site; USD 20,457 - 29,136; Part time

Benefits offered by this job

Comprehensive medical and dental care programs

Generous retirement benefits

Family-friendly and cultural programs

Job summary

A prestigious educational institution in Durham, NC is seeking a Guest Services Attendant. This role serves as the front-line representative for facility access, ensuring a welcoming and safe environment at recreation centers. Responsibilities include verifying memberships, assisting guests, and maintaining records. Candidates should possess excellent customer service skills, a high school diploma, and the ability to work a variable schedule. This part-time position offers competitive compensation, requiring 10-19.9 hours a week.

Qualifications

• At least 1 full year of customer service experience or working with the public.
• Certification in First-Aid, CPR/AED or willingness to obtain within 60 days.
• Must be able to accommodate a variable work schedule.

Responsibilities

• Verify member ID and membership status using DukeCard.
• Provide outstanding customer service through warm greetings.
• Perform regular walkthroughs to ensure safety and policy compliance.

Skills

Excellent customer service and communication skills

Attention to detail

Comfortable using computer systems and mobile apps

Ability to remain professional and calm in emergencies

Strong problem-solving skills

Education

High School Diploma or GED equivalency

Job description

A prestigious educational institution in Durham, NC is seeking a Guest Services Attendant. This role serves as the front-line representative for facility access, ensuring a welcoming and safe environment at recreation centers. Responsibilities include verifying memberships, assisting guests, and maintaining records. Candidates should possess excellent customer service skills, a high school diploma, and the ability to work a variable schedule. This part-time position offers competitive compensation, requiring 10-19.9 hours a week.