Recreation Center Front Desk Associate

Tiffin, City of (IA); Tiffin (IA); On-site; USD 17,000 - 22,000; Part time

Job summary

The City of Tiffin is seeking friendly Recreation Center Attendants to serve as the primary point of contact for patrons at the Tiffin Recreation Center. This part-time role emphasizes excellent customer service, assisting with memberships and registrations, and promoting programs and events.

You will greet visitors, handle registrations and payments, operate the front desk, monitor facility usage, maintain records, and support events.

Qualifications

• Must be at least 16 years of age.
• High school diploma or equivalent preferred.
• Previous customer service, retail, recreation, hospitality, or office experience preferred.
• Ability to obtain required certifications and training as assigned by the City.

Responsibilities

• Greet patrons in a professional and courteous manner and provide information about amenities, programs, memberships, rentals, and events.
• Assist with memberships, registrations, and transactions at the front desk.
• Answer phones, respond to inquiries, and direct patrons to staff.
• Process payments for memberships, programs, rentals, and merchandise; operate cash registers and POS systems.
• Monitor facility usage and maintain a safe, welcoming environment; report maintenance or safety concerns.
• Assist with opening/closing procedures and setup/cleanup for events and programs.

Skills

Customer service

Interpersonal skills

Communication

Computer literacy

Cash handling

Teamwork

Professional attitude

Education

High school diploma preferred

Tools

Recreation management software

POS systems

Job description

The City of Tiffin is seeking friendly Recreation Center Attendants to serve as the primary point of contact for patrons at the Tiffin Recreation Center. This part-time role emphasizes excellent customer service, assisting with memberships and registrations, and promoting programs and events.

You will greet visitors, handle registrations and payments, operate the front desk, monitor facility usage, maintain records, and support events.