Recreation Attendant - Recreation

Seminole Hard Rock Hotel & Casino Tampa; Tampa (FL); On-site; USD 16,531 - 22,041; Full time

Job summary

Seminole Hard Rock Hotel & Casino Tampa is seeking a Recreation Attendant to provide courteous recreation services and to maintain the pool, recreation complex and spa facilities.

You will greet guests entering and leaving the pool area, deliver outstanding service, perform frequent walk-throughs to keep areas clean and organized, inspect for issues and notify management, and comply with Gaming Commission regulations and Seminole policies while maintaining a safe, welcoming environment.

Qualifications

• Exceptional guest service skills.
• Ability to communicate effectively with guests and team members.
• Outgoing, upbeat personality and task-oriented.
• Ability to work in various conditions.
• Must be fluent in English and able to obtain a Seminole Gaming license.

Responsibilities

• Greet guests entering and leaving the pool area.
• Deliver outstanding guest service in accordance with established procedures.
• Conduct a constant walk-through of the pool area to ensure it is clean and organized.
• Inspect the entire pool area; notify management of any issues that need correction.
• Conduct themselves in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida policies and procedures.
• Other duties as assigned.

Skills

Guest service

Communication

Outgoing personality

English fluency

Gaming license

Job description

Benefits may vary with employment status.

Job Description

The Recreation Attendant is responsible for providing courteous recreation services to guests and maintaining the pool and recreation complex and spa facilities.

Essential Duties

• Greet all guests entering and leaving the pool area
• Deliver outstanding guest service in accordance with established company procedures
• Conduct a constant walk‑through of the pool area to ensure it is clean and organized
• Inspect the entire pool area; notify management of any issues that need correction
• Conduct themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida departmental policies and procedures
• Other duties as assigned

Qualifications

• Must possess exceptional guest service skills
• Must be able to effectively communicate with guests and other team members
• Must possess an outgoing personality, upbeat attitude, and be task‑oriented
• Must be able to work in various conditions
• Must be fluent in English
• Must possess a valid gaming license issued by Seminole Gaming

Work Environment

• Duties performed on the pool deck near the casino floor, a fast‑paced, guest‑smoking environment with constant exposure to general public and excessive noise
• Position requires standing for prolonged periods and frequent walking, stooping, bending, and lifting up to 30 lbs.
• Tasks require hand use, reaching, talking, hearing, tasting or smelling
• Specific vision abilities required: close, distance, color, peripheral vision, depth perception, and ability to adjust focus

Native American Preference Policy

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.