Recreation Attendant - Thrive

City of Lewisville; Lewisville (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

The City of Lewisville seeks Recreation Attendants to support facility guests with tours, event setups, and financial transactions. This entry-level position offers flexible hours and competitive pay, rewarding loyalty and experience. Key responsibilities include ensuring guest safety, delivering excellent customer service, and engaging with recreational activities.

Qualifications

• At least 16 years old.
• Must have physical ability for job tasks.
• Must obtain CPR and First Aid certifications within 30 days of hire.

Responsibilities

• Provide guest services and facility tours.
• Assist with program setup and monitoring.
• Respond to emergencies and administer first aid.

Skills

Customer service

General knowledge of recreation activities

Ability to communicate clearly

Ability to follow instructions

Responsibility and accountability

Ability to count money

Problem-solving skills

Ability to maintain cleanliness

Education

Must be at least 16 years of age

Tools

Microsoft Office

Open Office

Job description

We value the experience and loyalty of our returning employees and recognize their contributions by offering higher pay for each consecutive year they return to the same position. For example, starting pay for new hires is $13.13 per hour. For employees returning for a second year, the hourly rate increases to $13.64, with further incremental increases for additional years up to six. This system rewards dedication and allows returning employees to continue growing with us while benefiting from their prior experience in the role with the City of Lewisville.
Entry: $13.13/hour
Year 2: $13.64
Year 3: $14.14
Year 4: $14.65
Year 5: $15.15
Year 6: $15.66

Position Summary: Recreation Attendants provide support to guest services through assisting facility guests with information; providing facility tours, setting up for programs, parties and rentals; monitor rentals and assisting with financial transactions as needed. May be assigned to Thrive, Frederick P. Herring Recreation Center, Hedrick House or Athletics Complexes.

• Performs duties related to the operations of the front desk, to include greeting guests, program registrations, scheduling reservations, answering phones and miscellaneous administrative tasks.
• Attends to the daily operation of facilities and assists with various recreation programs, facility tours, and special events.
• Assists with facility, program, event and rental set up, tear down and implementation including working both inside and outside in various locations and conditions.
• Provides excellent oral and written customer service by responding to guest questions and needs.
• Attends mandatory training and/or meetings.
• Ensures the safety of all facility guests, responds to emergencies, and administers first aid as necessary.
• Provide party coordinating services which includes scheduling rental reservations, party decorating, room set up and breakdown, and assisting host members throughout the duration of the party.
• Completes various reports and submits them to the appropriate supervisor.
• Collect team rosters and transfer information from score sheet.
• Monitors games and records vital statistics. Notes field condition problems and reports to supervisor.
• Notifies supervisor of any discipline issues.

POSITION QUALIFICATIONS

• Must be at least 16 years of age.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

• Must possess general knowledge of recreation activities and able to provide assistance in answering various questions.
• Knowledge of and ability to follow general accepted office practices and procedures.
• Ability to accept responsibility and account for his/her actions.
• Ability to communicate and understand clearly and concisely, both orally and in writing.
• Ability to follow instructions, safety practices and standard operating procedures in performing assigned tasks.
• Ability to be punctual and attend work regularly working a flexible schedule, working days, nights, weekends and holidays as required.
• Ability to count money and make change correctly.
• Ability to respond quickly to problems or accidents.
• Ability to maintain the cleanliness and safe condition of the work site.

Other Requirements:

• Must have physical ability to accomplish job tasks and able to work outdoors as required. Must have good oral communication skills and able to demonstrate excellent customer service skills.
• Skill in use of personal computer, including Microsoft, Open Office, e-mail and the Internet.
• Must submit to and pass a pre-employment drug test.
• Must hold or be able to obtain CPR for the Professional Rescuer and First Aid certifications within 30 days of hire.

Monday 9:15 am - 1:15 pm // Tuesday 12 - 5 pm // Thursday 9 am - 12 pm and/or 1 - 5 pm // Saturday 3 - 7 pm.