Recreation Assistant (Bingo Caller) NF-02

U.S. Army MWR

Bayamón (PR)

On-site

USD 32,000 - 46,000

Full time

20 hours ago

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Job summary

U.S. Army MWR in Fort Buchanan, PR, seeks a full-time team member to manage bingo gaming duties, assist patrons, and ensure smooth operation of gaming equipment.

Responsibilities include coordinating bingo events, assisting players, and resolving issues while maintaining high service standards. Requires 6 months to 2 years of bingo experience and customer-focused work history, with willingness to work rotating shifts.

Qualifications

Six months to two years of work experience with bingo gaming equipment and related programs.
Work experience in a customer service focused environment.

Responsibilities

Plans and conducts recurring patron activities such as bingo tournaments and related activities.
Circulates among patrons to assure service quality; handles complaints and provides information on equipment and facilities.
Operate gaming equipment that randomly selects numbers and verify bingo winners by computer input or paper cards.
Performs other duties as assigned.

Skills

Customer service

Bingo gaming equipment

Job description

Summary

This position is located at Community Club & Conference Center - BLGD's 660, Depot & South Terminal Road, Fort Buchanan, Puerto Rico.

Incentives and Bonuses

Incentives will not be paid.

Public Eligibility

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

United States (U.S.) Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

Plans and conducts recurring patron activities such as bingo tournaments, and related activities.
In a patron usage facility, circulates among patrons to assure service is satisfactory; receives and resolves customer complaints; provides information and general instructions on the use of equipment, facilities and gaming machinery.
Assist with and operates the gaming equipment that randomly selects the numbers.
Verifies the bingo winners by computer input and/or review of paper cards.
Performs other duties as assigned.

Requirements

Conditions of Employment

Direct Deposit and Social Security Card is required.
Meet qualification/eligibility/background requirements for this position.
A one-year probationary period may be required.
Satisfactorily complete an employment verification (E-Verify) check.
Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.
Operating hours : Monday to Sunday 5:00am - 11:00pm. Must be willing to work rotating shifts, Holidays and weekends to meet mission needs.

Qualifications

Resumes must be two pages (or less).

Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.

A Qualified Candidate Must Possess The Following

Six(6) months to two(2) years work experience with bingo gaming equipment and programs as related to the duties described above.
Work experience in a customer service focused environment.

PLEASE NOTE

Resume and all supporting documentation must be in English and contain the dates of employment (From: month/year To: month/year). Your resume & application package must reflect the qualifications stated in the announcement and questionnaire to be rated eligible. You must also include the Highly Preferred criteria in your resume, if applicable.

Education

This job does not have an education qualification requirement.

Additional information

Area of Consideration

This job is open to candidates who are in the local commuting area of Fort Buchanan. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)

PCS Costs

Payment of Permanent Change of Station (PCS) costs are not authorized based on a determination that a PCS move is not in the Government's interest.

Allowances and Differentials

This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander.
Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility.

Important Information Regarding Access to Certain Federal Facilities

Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.

Your Application may be Considered for Multiple Opportunities

After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date.

Termination of Spouse Employment Preference

Refusal of a military spouse to participate in established recruitment procedures for a Regular Full-Time (RFT) or Regular Part-Time (RPT) position (for example, interview, and so forth) is considered a declination of employment and is a basis for termination of Spouse Employment Preference (SEP) entitlement for the current Permanent Change of Station (PCS) of the sponsor.

Discover Your Path to Success

Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out.
Inside you will find helpful tips, insights, and everything you need to feel confident and prepared.
Click this URL to view the kit: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.

Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance.

For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below.

Review Our Benefits

Review our benefits

Required Documents

Federal agencies are required to limit resumes to two pages or less and it must support the general or specialized experience described in this announcement. Resumes must adhere to the two-page limit and must be legible so they can be reviewed for eligibility, minimum qualifications, and other position requirements listed in this job opportunity announcement. For additional information on the two-page resume limit, refer to: https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/.
Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count (https://help.usajobs.gov/faq/application/documents/resume/page-limit).
Please do not include photographs, personal images or other inappropriate content in your application materials.

Expedite Your Hiring

To better expedite the hiring process, we recommend including contact information (name, email, phone number) for professional references in your resume.

Required Documents

Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
Resume