Recreation and Activities Attendant

Kennebunkport Resort Collection; United States; On-site; USD 21,000 - 34,000; Full time

Job summary

The Islands of Islamorada, part of EOS Hospitality, seeks a Guest Experience & Recreation Associate to welcome guests, assist with activities, and share information about local attractions. You will help set up and maintain pools, beach and waterfront areas, kayaks, paddleboards, and other amenities, ensuring a warm, attentive guest experience.

You will monitor equipment, uphold safety guidelines, coordinate with housekeeping and engineering, and adapt to a fast-paced resort environment,

Qualifications

• High school diploma or equivalent preferred.
• Experience in hospitality, recreation, guest services, or a similar customer-facing role preferred.
• Strong interpersonal and communication skills with a genuine passion for guest service.
• Ability to work independently and collaboratively in a fast-paced resort environment.
• Familiarity with water sports, outdoor recreation, and the Florida Keys lifestyle is a plus.
• Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

• Welcome guests and provide friendly, attentive service throughout the resort's recreational areas.
• Assist guests with recreational activities, equipment, and resort amenities, including pools, beach and waterfront areas, kayaks, paddleboards, bicycles, and other available activities.
• Provide information about resort activities, amenities, and local attractions.
• Set up and maintain recreational equipment, lounge chairs, umbrellas, towels, and other guest amenities.
• Anticipate guest needs and respond promptly and professionally to requests or concerns.
• Maintain cleanliness, organization, and overall presentation of pools, waterfront areas, recreational spaces, and equipment.
• Inspect recreational equipment regularly to ensure it is clean, functional, and safe for guest use.
• Assist with the setup, coordination, and breakdown of recreational activities, special events, and guest experiences.
• Monitor inventory of towels, recreational supplies, and equipment, communicating replenishment or maintenance needs to management.
• Work collaboratively with Housekeeping, Engineering, Front Office, and other resort departments to ensure seamless guest service.
• Monitor recreational areas to promote a safe and enjoyable environment for all guests.
• Communicate and reinforce resort policies and safety guidelines in a courteous and professional manner.
• Identify and promptly report safety hazards, damaged equipment, or maintenance concerns.
• Respond appropriately to guest incidents or emergencies in accordance with established resort procedures.
• Maintain awareness of weather and waterfront conditions that may affect recreational activities.

Skills

Interpersonal skills

Communication skills

Independent and collaborative work

Flexible schedule

Guest service mindset

Education

High school diploma or equivalent

Job description

Key Responsibilities

Guest Experience & Recreation Services

• Welcome guests and provide friendly, attentive service throughout the resort's recreational areas.
• Assist guests with recreational activities, equipment, and resort amenities, including pools, beach and waterfront areas, kayaks, paddleboards, bicycles, and other available activities.
• Provide information about resort activities, amenities, and local attractions.
• Set up and maintain recreational equipment, lounge chairs, umbrellas, towels, and other guest amenities.
• Anticipate guest needs and respond promptly and professionally to requests or concerns.

Recreation Operations & Maintenance

• Maintain cleanliness, organization, and overall presentation of pools, waterfront areas, recreational spaces, and equipment.
• Inspect recreational equipment regularly to ensure it is clean, functional, and safe for guest use.
• Assist with the setup, coordination, and breakdown of recreational activities, special events, and guest experiences.
• Monitor inventory of towels, recreational supplies, and equipment, communicating replenishment or maintenance needs to management.
• Work collaboratively with Housekeeping, Engineering, Front Office, and other resort departments to ensure seamless guest service.

Safety & Guest Well-Being

• Monitor recreational areas to promote a safe and enjoyable environment for all guests.
• Communicate and reinforce resort policies and safety guidelines in a courteous and professional manner.
• Identify and promptly report safety hazards, damaged equipment, or maintenance concerns.
• Respond appropriately to guest incidents or emergencies in accordance with established resort procedures.
• Maintain awareness of weather and waterfront conditions that may affect recreational activities.

Candidate Profile

Education & Experience

• High school diploma or equivalent preferred.
• Previous experience in hospitality, recreation, guest services, or a similar customer-facing role preferred.
• Strong interpersonal and communication skills with a genuine passion for guest service.
• Ability to work independently and collaboratively in a fast-paced resort environment.
• Familiarity with water sports, outdoor recreation, and the Florida Keys lifestyle is a plus.
• Ability to work a flexible schedule, including weekends and holidays.

Licenses & Certifications

• CPR, First Aid, or AED certification preferred, or willingness to obtain certification.
• Water safety or recreational equipment experience is a plus.

Physical Requirements

• Ability to lift and carry up to 50 pounds and regularly push, pull, and move recreational equipment.
• Ability to stand, walk, bend, and perform physical tasks for extended periods.
• Comfortable working outdoors in a tropical Florida Keys environment, including exposure to heat, humidity, and varying weather conditions.
• Ability to safely navigate pool decks, waterfront areas, and other outdoor recreational spaces.

About EOS Hospitality

EOS Hospitality is a leading hospitality management company dedicated to creating exceptional guest experiences and fostering a culture of teamwork, service, and professional growth. At The Islands of Islamorada, team members have the opportunity to contribute to a unique luxury resort experience while being part of the larger EOS Hospitality family.

Visit us online at Islands of Islamorada Resort - Official Site - A Florida Keys Luxury Resort and explore our parent company, EOS Hospitality for more information about the amazing ways were making a difference.

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