Recovery Support Specialist: Calm, Compassionate Care

Milestone Treatment; Virginia Beach (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Job summary

Milestone Addiction Treatment is seeking a dependable Recovery Support Specialist (RSS) to assist individuals in treatment for substance use and mental health conditions. The RSS monitors safety, provides day‑to‑day support, and helps maintain a calm, respectful, and structured environment.

This hands‑on position requires strong communication, boundary setting, and documentation skills. Roles include admissions support, crisis response, medication observation, and collaboration with a

Qualifications

• Strong communication and interpersonal abilities are essential.
• Ability to remain calm and professional in challenging moments.
• Experience with HIPAA, confidentiality and client privacy requirements.

Responsibilities

• Monitor client safety and well‑being throughout the treatment environment.
• Provide day‑to‑day support, structure, and encouragement to clients in recovery.
• Recognize behaviors and warning signs associated with substance use, relapse, and recovery.
• Assist with client admissions and intake paperwork.
• Support clients considering leaving treatment against medical advice and follow intervention procedures.
• Observe medication administration per policies and procedures.
• Conduct scheduled and random drug screenings and breathalyzer testing.
• Perform routine room searches, safety checks, and audits.
• Respond calmly to crisis situations and safety issues.
• Maintain accurate documentation of client activity, incidents, and progress.
• Help maintain a clean, safe, structured environment for clients and staff.
• Transport clients as needed and follow safety procedures.
• Maintain professional boundaries and confidentiality while working with clients.
• Follow HIPAA, state, federal, and organizational policies.
• Collaborate with clinical and operational teams to support continuity of care.
• Complete additional duties as assigned by the supervisor.

Skills

Communication

Interpersonal skills

Calm under pressure

Rapport building

Boundaries and confidentiality

Observation and documentation

Organizational skills

Job description

Milestone Addiction Treatment is seeking a dependable Recovery Support Specialist (RSS) to assist individuals in treatment for substance use and mental health conditions. The RSS monitors safety, provides day‑to‑day support, and helps maintain a calm, respectful, and structured environment.

This hands‑on position requires strong communication, boundary setting, and documentation skills. Roles include admissions support, crisis response, medication observation, and collaboration with a