Recovery Support Specialist (58857)

Paycom - ATS; Town of Islip (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Paid holidays

Vacation and sick time

Medical, dental, and vision insurance

Pet insurance

Tuition reimbursement

403(b) retirement plan

Competitive wages

Job summary

Phoenix House of New York | Long Island is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery. We provide treatment, housing, and support services with core values that guide our care.

The organization seeks dedicated leaders to monitor programs, ensure safety, and mentor patients toward recovery while coordinating transportation and medication room support as needed.

Qualifications

• High School diploma or equivalent is required.
• Credentialed Alcoholism and Substance Abuse Counselor Trainee (CASAC-T) in good standing is required.

Responsibilities

• Ensure patients adhere to the day-to-day program schedule and track attendance.
• Monitor participation in program events and activities.
• Conduct and document room/bed checks at least every 30 minutes for resident safety.
• Perform routine facility checks to ensure safety and security.
• Review client property upon admission for policy compliance.
• Conduct contraband searches and drug screen administration per procedures.
• Lead duties for shifts to ensure schedule adherence and task completion.
• Mentor patients toward success in behavior, rules, school work, and social interactions.
• Provide safe, timely transportation of patients to off-site activities as needed.
• Assist in the medication room as needed.

Skills

Empathy

Communication

Teamwork

Ethical Practices

Crisis Management

Decision Making

Problem Solving

Rapport Building

Global and Cultural Awareness

Judgment

Education

High School diploma or equivalent

CASAC-T credential in good standing

Job description

Job Details:

Job Location: Ronkonkoma Residential - Ronkonkoma, NY 11779, Position Type: Full Time, Education Level: License/Certification, Salary Range: $22.00 - $24.04 Hourly, Travel Percentage: None, Job Shift: Morning, Job Category: Nonprofit - Social Services, Summary

Introduction

Are you ready to join a dynamic team of dedicated values-based leaders and professionals who are committed to creating a healthy, addiction-free world?

About Us

Phoenix House of New York | Long Islandis a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery. We provide treatment, housing, and support services for our clients and their families. Our core values— Integrity, Compassion, Appreciation, Respect, Excellence, and Forward Thinking —guide our approach, ensuring each person receives evidence-based care that promotes dignity and wellness. By upholding these values, we empower people to rebuild their lives with hope, accountability, and support.

Responsibilities

• Ensures that patients adhere to the day-to-day program schedule, tracking attendance as required.
• Monitors participation in program events and activities.
• Conducts and documents appropriately room/bed checks (minimally every thirty minutes) to ensure resident safety and presence.
• Conducts routine facility checks to ensure facility safety and security.
• Reviews client property/items upon admission or receipt to ensure compliance with facility and program rules.
• Conducts contraband searches and drug screen analysis administration in accordance with policies and procedures.
• Assumes lead duties for shift(s) as assigned, which includes ensuring that the program schedule is followed, all duties are assigned and completed by team during the shift and critical incidents are reported to the Manager on Call and appropriately documented.
• Mentors patients towards success in program including but not limited to behavior modification, program rules, school work, job responsibilities and appropriate social interactions with peers, family and staff.
• Provides safe, timely, and supervised transportation of patients to off-site appointments or activities as needed.
• Assist in the medication room, as needed.

Qualifications

• High School diploma or equivalent required

Licenses / Certifications

• Credentialed Alcoholism and Substance Abuse Counselor Trainee (CASAC-T) in good standing

Required Experience

• Minimum two years experience working in a substance use disorder treatment setting, including working with patients with co-occurring disorders
• Trained to dispense medications to clients in case of emergency.

Competencies (KSAs)

• Ethical Practices
• Judgment
• Rapport Building
• Emotional Intelligence
• Empathy
• Professional Boundaries
• Global and Cultural Awareness
• Critical Evaluation
• Problem Solving
• Decision Making
• Communication
• Teamwork
• Crisis Management
• Technical Capacity

Work Environment

This job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones and photocopiers.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Regularly required to sit, use hands to type, handle or feel objects, tools or controls; reach with hands and arms, and talk or hear.

Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds.

What We Offer

At Phoenix House, we recognize that in today’s economic climate, stability and support matter more than ever. That’s why we offer a comprehensive benefits package designed to care for you as a whole person—supporting your health, financial well-being, and work-life balance. Here are some of our perks:

• (10) Paid Holidays
• Paid vacation, sick time, personal and wellness time
• Medical, dental, and vision insurance for those who are scheduled to work at least 30 hours per week
• Pet insurance, legal support, and other supplemental insurance
• A generous tuition reimbursement program
• 403(b) retirement plan
• Competitive wages and more...