Recovery Support Navigator Supervisor

Spectrum Health Systems, Inc; Westborough (MA); On-site; USD 34,302 - 39,275; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Employee assistance program

Paid time off

Tuition reimbursement

Student loan repayment

401k with company match

Discounts

Job summary

Spectrum Health Systems, Inc is hiring a Recovery Support Navigator Supervisor to oversee RSN services across the Statewide Corrections program. The role focuses on directing staff, coordinating training, and ensuring compliance with DOC contracts.

The position requires supervisory experience, a health services background, and ability to manage documentation and crisis resources. A dedicated benefits package accompanies the role including 401k and tuition support.

Qualifications

• Minimum of a high school diploma and supervisory experience required.
• LADCII, CADAC or bachelor's degree in human services or related field preferred or equivalent experience.

Responsibilities

• Supporting the Director of RSN services in ensuring RSN services are delivered per contract.
• Providing ongoing training and supervisory support to RSN staff.
• Serving as a point of contact in the absence of the Director of RSN Services.
• Participating in QA and compliance activities such as record reviews and audits.
• Assisting with episode management in the electronic health record system.

Skills

Supervisory experience

Leadership

Interpersonal communication

Education

High school diploma

LADCII/CADAC or BA in human services

Job description

Location: Statewide Corrections - Substance Use Disorder Treatment Services (SUDTS)

Schedule: Full-time. Monday-Friday

Pay rate: $24.90-$28.51/hour

Benefits

• Health, dental, vision insurances/additional voluntary insurances


• Company-paid life insurance/employee assistance programs


• Generous paid time off accrual


• Tuition reimbursement/loan repayment options


• 401k with company match up to 7%!


• Discounts on wide array of services/entertainment nationwide

The Recovery Support Navigator Supervisor is responsible for:

• Supporting the Director of RSN services in ensuring RSN services are delivered in alignment with the RSN model and as contracted with the DOC


• Providing ongoing training and supervisory support to RSN staff


• Serving as a point of contact in the absence of the Director of RSN Services


• Participating in QI and compliance activities such as record reviews, audits, site visits, etc.


• Assisting with episode management in the electronic health record system


• Completing all required documentation for services as required by Spectrum, DOC and all licensing, accreditation and regulatory bodies within established timeframes


• Assisting patients with transportation and housing resources when needed


• Demonstrating respect for supervisors, co-workers, patients, and others


• Completing all outcome measurement tools and submits information timely as required


• Demonstrating a satisfactory level of interpersonal skills to interact with patients, staff, families, vendors, and regulatory agencies


• Attending and participating in regularly scheduled individual and group supervision meetings as directed


• Providing documented supervision to RSN staff as directed by the Director RSN Services


• Participating in multidisciplinary team treatment planning, case review and case conferences as necessary


• Attending DOC facility access hour, fielding inquiries from the incarcerated population relative to SUDT services and logging all inquiries in the designated database


• Assisting with crisis management and other emergencies as needed


• Maintaining adequate knowledge of the program's emergency preparedness plan and emergency procedures for both Spectrum and DOC

Qualifications

• A minimum of a high school diploma and supervisory experience required


• LADCII, CADAC or bachelor's degree in human services or related field or equivalent experience in the behavioral health field is preferred