Recovery Support Navigator Supervisor

Spectrum Health Systems; Westborough (MA); On-site; USD 34,302 - 39,275; Full time

Benefits offered by this job

Health, dental, vision

Life insurance & EAP

PTO accrual

Tuition reimbursement

401k with match up to 7%

Discounts nationwide

Job summary

Spectrum Health Systems in Westborough, MA is seeking a Recovery Support Navigator Supervisor to lead RSN services and support DOC contracts. The role focuses on supervision, training, and ensuring quality in service delivery for SUDTS, with strong emphasis on documentation and coordination.

The position requires a high school diploma and supervisory experience; LADC II, CADAC or BA in human services preferred. Benefits include health/dental/vision, life insurance, and a 401k with company match.

Qualifications

• High school diploma required; supervisory experience preferred.
• Behavioral health background with licensure/accreditation variations considered.

Responsibilities

• Support the Director of RSN services to ensure program alignment with the RSN model and DOC contracts.
• Provide ongoing training and supervision to RSN staff.
• Serve as a point of contact in the absence of the Director; participate in QA/compliance activities.

Skills

Supervisory experience

Education

High school diploma

LADC II / CADAC

Bachelor's in human services

Job description

Job Details

Job Location: Westborough, MA 01581

Position Type: Full Time

Education Level: High School

Salary Range: $24.90 - $28.51 Hourly

Job Shift: 1st Shift/Days

Job Category: Nonprofit - Social Services

Location: Statewide Corrections - Substance Use Disorder Treatment Services (SUDTS)

Schedule: Full-time. Monday-Friday

Pay rate: $24.90-$28.51/hour

Benefits

• Health, dental, vision insurances/additional voluntary insurances
• Company-paid life insurance/employee assistance programs
• Generous paid time off accrual
• Tuition reimbursement/loan repayment options
• 401k with company match up to 7%
• Discounts on wide array of services/entertainment nationwide

The Recovery Support Navigator Supervisor is responsible for

• Supporting the Director of RSN services in ensuring RSN services are delivered in alignment with the RSN model and as contracted with the DOC
• Providing ongoing training and supervisory support to RSN staff
• Serving as a point of contact in the absence of the Director of RSN Services
• Participating in QI and compliance activities such as record reviews, audits, site visits, etc.
• Assisting with episode management in the electronic health record system
• Completing all required documentation for services as required by Spectrum, DOC and all licensing, accreditation and regulatory bodies within established timeframes
• Assisting patients with transportation and housing resources when needed
• Demonstrating respect for supervisors, co-workers, patients, and others
• Completing all outcome measurement tools and submits information timely as required
• Demonstrating a satisfactory level of interpersonal skills to interact with patients, staff, families, vendors, and regulatory agencies
• Attending and participating in regularly scheduled individual and group supervision meetings as directed
• Providing documented supervision to RSN staff as directed by the Director RSN Services
• Participating in multidisciplinary team treatment planning, case review and case conferences as necessary
• Attending DOC facility access hour, fielding inquiries from the incarcerated population relative to SUDT services and logging all inquiries in the designated database
• Assisting with crisis management and other emergencies as needed
• Maintaining adequate knowledge of the program’s emergency preparedness plan and emergency procedures for both Spectrum and DOC

QualificationsQualifications:

• A minimum of a high school diploma and supervisory experience required
• LADCII, CADAC or bachelor’s degree in human services or related field or equivalent experience in the behavioral health field is preferred