Recovery Specialist

Allied Solutions, LLC; United States; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Paid time off

Job summary

Allied Solutions seeks a Recovery Specialist to oversee daily recovery operations, mentor staff, and provide strategic direction for recovery activities within the team.

You will assist the Recovery Manager in coordinating work, resolving invoicing and title issues, and ensuring timely disposition of salvage and proceeds.

The role requires a High School Diploma or GED and 3–4 years of related experience, with a focus on process improvement and cross‑department collaboration.

Qualifications

• High School Diploma or GED required.
• 3–4 years related experience required.

Responsibilities

• Investigation and Analysis: review and evaluate settled files to determine new assignments; oversee salvage processes and title document requests; assist with legal issues and recovery proceeds.
• Training/ Educating/Mentoring: provide guidance to team, train new staff, communicate procedure updates, explain the recovery process to lenders and outside contacts.
• Reporting/ ACH Processing/ Manager Backup: assist in management of ACH/disbursement of recovery proceeds, maintain recovery spreadsheets, ensure service levels.

Education

High School Diploma or GED

Job description

The Recovery Specialist is responsible for handling all aspects of daily recovery related operations within the Recovery Department. Will help train and mentor the Recovery staff within the department and be responsible for overall technical direction and production of recovery related activities of the team. Assists the Recovery Manager and Recovery Director in the coordination of work activities within the unit. Will assist with invoicing issues, recovery sale proceeds, title distribution, legal issues, salvage liquidation and remarketing needs within the department.

Job Duties and Responsibilities

Investigation and Analysis (55%)

• Review and evaluate settled files that come from Claims to determine new assignment distribution to recovery staff.
• Responsible for the distribution to staff of special incentive assignments for recovery vendors.
• Regularly handles a partial skip claim portfolio while handling all salvage files.
• Responsible for the initial review of recovery related Legal issues by facilitating the Allied Legal Referral form and following up with Allied Legal department.
• Oversee the entire Salvage process including management of individual salvage assignments, title document requests, bid approvals and sale proceeds received.

Training/ Educating/Mentoring (30%)

• Provides guidance and instruction to team members for recovery related questions.
• Communicates procedure updates in email and/or template form.
• Helps train and educate new employees with processes and procedures.
• Ability to explain the recovery process to lenders and outside contacts.
• Collaborates with Team members, Upper Management and other departments to achieve the overall best Recovery results.
• Implements policies and procedures under the direction of higher-level management.

Reporting/ ACH Processing/ Manager Backup (15%)

• Assist Recovery Manager in the management of the proper disbursement of ACH and Recovery proceeds to insurance carriers.
• Update Recovery spreadsheets timely and with accurate sale information.
• Assist Recovery Manager and Recovery Director to ensure the Team meets service level requirements and service level standards.

Qualifications

• High School Diploma or GED required
• 3 - 4 years related experience

Benefits

• medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more.

Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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When you join Allied Solutions, you are part of a company that’s been recognized for its commitment to making an impact. Allied has been ranked by Forbes as one of America's Best Midsize Employers. Allied's customer service team has received the Center of Excellence certification by BenchmarkPortal for eight consecutive years. And in 2022, Allied was honored with a Spirit United award, acknowledging our 13-year relationship with United Way of Central Indiana. As Allied continues to expand into new markets and reach new clients, opportunities to join the company and advance your career grow as well. Allied continually invests in learning and development resources to help you build new skills and advance your career. Come grow with us! Thank you for your interest in Allied Solutions. Once you have created a Candidate Home account, feel free to create a job alert to stay up to date on opportunities at Allied Solutions. Allied Solutions roles are listed with Job Category beginning with ALD.