Recovery Specialist

Allied Solutions LLC; Carmel (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Allied Solutions LLC is seeking a Recovery Specialist to manage daily recovery operations, mentor staff, and coordinate with management on recovery strategies. You will assist with legal issues, salvage processes, and title distributions while ensuring accurate, timely processing of recovery proceeds.

The role requires strong analytical skills, attention to detail, and collaboration across departments. This on-site position in Carmel, Indiana offers a comprehensive benefits package and

Qualifications

• High School Diploma or GED required.
• 3–4 years related experience in recovery or related field.
• Ability to mentor and train staff; strong organizational skills.

Responsibilities

• Review settled files to assign recovery work to staff.
• Assist with ACH processing and recovery disbursements.
• Coordinate salvage, title distribution and sale proceeds.
• Lead training and mentoring for recovery team members.
• Support legal issue review and interdepartmental coordination.

Skills

Recovery operations

Leadership

Training

Attention to detail

Education

High School Diploma or GED

Job description

The Recovery Specialist is responsible for handling all aspects of daily recovery related operations within the Recovery Department. Will help train and mentor the Recovery staff within the department and be responsible for overall technical direction and production of recovery related activities of the team. Assists the Recovery Manager and Recovery Director in the coordination of work activities within the unit. Will assist with invoicing issues, recovery sale proceeds, title distribution, legal issues, salvage liquidation and remarketing needs within the department.

Job Duties and Responsibilities

Investigation and Analysis (55%)

• Review and evaluate settled files that come from Claims to determine new assignment distribution to recovery staff.
• Responsible for the distribution to staff of special incentive assignments for recovery vendors.
• Regularly handles a partial skip claim portfolio while handling all salvage files
• Responsible for the initial review of recovery related Legal issues by facilitating the Allied Legal Referral form and following up with Allied Legal department.
• Oversee the entire Salvage process including management of individual salvage assignments, title document requests, bid approvals and sale proceeds received.

Training/ Educating/Mentoring (30%)

• Provides guidance and instruction to team members for recovery related questions
• Communicates procedure updates in email and/or template form
• Helps train and educate new employees with processes and procedures
• Ability to explain the recovery process to lenders and outside contacts
• Collaborates with Team members, Upper Management and other departments to achieve the overall best Recovery results
• Implements policies and procedures under the direction of higher-level management

Reporting/ ACH Processing/ Manager Backup (15%)

• Assist Recovery Manager in the management of the proper disbursement of ACH and Recovery proceeds to insurance carriers
• Update Recovery spreadsheets timely and with accurate sale information
• Assist Recovery Manager and Recovery Director to ensure the Team meets service level requirements and service level standards
• Qualifications (Education, Experience, Certifications & KSA):
• High School Diploma or GED required
• 3 – 4 years related experience

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

We offer our employees a robust compensation package! Our comprehensive benefits include:

• medical, dental and vision insurance coverage
• 100% company-paid life and disability coverage
• 401k options with company match
• three weeks PTO by the end of the first year and much more

Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allow employees broad career options with the advantage of staying with the same organization.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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