Recovery Specialist

Allied Solutions, LLC; Carmel, Northern (IN, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid life and disability

401(k) with company match

Paid time off - 3 weeks

Career development opportunities

Job summary

Allied Solutions, LLC is seeking a Recovery Specialist to manage daily recovery operations within the Recovery Department. You will mentor staff and coordinate work with the Recovery Manager and Director, addressing invoicing, sale proceeds, title distribution, and related legal issues.

The role emphasizes supervision of salvage and remarketing, with duties spanning training, process updates, and ensuring service levels are met in a collaborative, on-site environment at Allied Solutions.

Qualifications

• High School Diploma or GED required.
• 3–4 years related experience.

Responsibilities

• Investigate and analyze settled files to determine new assignments for recovery staff.
• Oversee salvage process including title document requests, bid approvals and sale proceeds.

Skills

Mentoring staff

Training

Team coordination

Communication

Education

High School Diploma or GED

Job description

The Recovery Specialist is responsible for handling all aspects of daily recovery related operations within the Recovery Department. Will help train and mentor the Recovery staff within the department and be responsible for overall technical direction and production of recovery related activities of the team. Assists the Recovery Manager and Recovery Director in the coordination of work activities within the unit. Will assist with invoicing issues, recovery sale proceeds, title distribution, legal issues, salvage liquidation and remarketing needs within the department.

Job Duties and Responsibilities

Investigation and Analysis (55%) Review and evaluate settled files that come from Claims to determine new assignment distribution to recovery staff. Responsible for the distribution to staff of special incentive assignments for recovery vendors. Regularly handles a partial skip claim portfolio while handling all salvage files Responsible for the initial review of recovery related Legal issues by facilitating the Allied Legal Referral form and following up with Allied Legal department. Oversee the entire Salvage process including management of individual salvage assignments, title document requests, bid approvals and sale proceeds received.

Training/ Educating/Mentoring (30%) Provides guidance and instruction to team members for recovery related questions Communicates procedure updates in email and/or template form Helps train and educate new employees with processes and procedures Ability to explain the recovery process to lenders and outside contacts Collaborates with Team members, Upper Management and other departments to achieve the overall best Recovery results Implements policies and procedures under the direction of higher-level management

Reporting/ ACH Processing/ Manager Backup (15%) Assist Recovery Manager in the management of the proper disbursement of ACH and Recovery proceeds to insurance carriers Update Recovery spreadsheets timely and with accurate sale information Assist Recovery Manager and Recovery Director to ensure the Team meets service level requirements and service level standards

Qualifications

High School Diploma or GED required 3 – 4 years related experience

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

#LI-AB2 #LI-Onsite

Benefits

• medical, dental and vision insurance coverage
• 100% company-paid life and disability coverage
• 401k options with company match
• three weeks PTO by the end of the first year
• and much more

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

When you join Allied Solutions, you are part of a company that’s been recognized for its commitment to making an impact. Allied has been ranked by Forbes as one of America's Best Midsize Employers. Allied's customer service team has received the Center of Excellence certification by BenchmarkPortal for eight consecutive years. And in 2022, Allied was honored with a Spirit United award, acknowledging our 13-year relationship with United Way of Central Indiana. As Allied continues to expand into new markets and reach new clients, opportunities to join the company and advance your career grow as well. Allied continually invests in learning and development resources to help you build new skills and advance your career. Come grow with us!

Thank you for your interest in Allied Solutions.