Recovery Specialist

Strala; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Strala is seeking an experienced Recovery (Subrogation) Specialist to manage recovery opportunities across property and casualty claims in a remote, full-time role. You will investigate liability, assess recovery potential, and negotiate settlements with insurers and other parties.

The role requires strong investigative skills and the ability to manage a portfolio from referral to resolution. Licenses as required by jurisdictions may apply, and remote collaboration is essential.

Qualifications

• 4+ years in P&C subrogation or claims recovery.
• Ability to manage a recovery portfolio independently through settlement and collection.
• Strong knowledge of negligence, liability, and subrogation principles.
• Proven skill in drafting persuasive recovery demands.
• Excellent written communication and prioritization abilities.

Responsibilities

• Review claims to identify subrogation and other recovery opportunities.
• Investigate liability, assess fault, coverage, and collectability.
• Gather evidence from notes, policies, photos, reports, and invoices.
• Develop and execute recovery strategies based on evidence and deadlines.
• Prepare demand packages and respond to liability/damages disputes.
• Negotiate settlements with insurers, third parties, and representatives.
• Track statutes, deadlines, and escalate legal questions when needed.
• Coordinate with counsel, experts, and recovery vendors as required.
• Preserve evidence and recovery rights with claims handlers early in lifecycle.
• Maintain documentation, forecasts, and timely status updates in CMS.
• Track settlements and reconcile recoveries for file closure.
• Suggest workflow improvements for referral criteria and recovery practices.

Skills

Subrogation expertise

Negotiation

Claims management systems

Investigation skills

Remote collaboration

Education

Licenses as required for jurisdictions

Job description

Location: Remote

Experience: 4+ years in P&C claims recovery or subrogation

Employment type: Full-time

About The Role

We are seeking an experienced Recovery (Subrogation) Specialist to manage recovery opportunities across property and casualty claims. You will investigate liability, assess recovery potential, develop recovery strategies, and negotiate settlements with responsible parties, insurers, and their representatives.

This role requires strong investigative skills, sound claims judgment, and the ability to independently manage a portfolio from initial referral through resolution.

Key Responsibilities

• Review claims to identify and evaluate subrogation, contribution, and other recovery opportunities.
• Investigate liability and assess comparative fault, causation, damages, available coverage, and collectability.
• Gather and analyze supporting evidence, including claim notes, policies, photographs, incident reports, repair estimates, invoices, and expert reports.
• Develop and execute recovery strategies based on the strength of the evidence, expected recovery, cost, and applicable deadlines.
• Prepare clear, well-supported demand packages and respond to disputes over liability and damages.
• Negotiate settlements with insurers, third parties, attorneys, and other representatives within delegated authority.
• Identify and track statutes of limitation, notice requirements, and other recovery deadlines, escalating legal questions when appropriate.
• Prepare files for arbitration or litigation and coordinate with counsel, experts, and recovery vendors as needed.
• Partner with claims handlers to preserve evidence and recovery rights early in the claim lifecycle.
• Maintain accurate documentation, recovery forecasts, and timely status updates in the claims management system.
• Track settlement commitments and payments, reconcile recoveries, and ensure appropriate file closure.
• Recommend improvements to referral criteria, workflows, and recovery practices.

Required Qualifications

• At least 4 years of hands-on experience in P&C subrogation or claims recovery.
• Demonstrated experience managing a recovery portfolio independently, from investigation through settlement and collection.
• Strong understanding of negligence, liability allocation, insurance coverage, and subrogation principles.
• Proven ability to evaluate damages and negotiate disputed claims.
• Excellent written communication skills, including preparation of persuasive recovery demands.
• Strong organization and prioritization skills, with the ability to manage competing deadlines.
• Proficiency with claims management systems, spreadsheets, and remote collaboration tools.
• Ability to work independently and collaborate effectively in a remote environment.
• Any licenses required for the assigned responsibilities and jurisdictions.

Preferred Qualifications

• Experience handling recoveries across multiple P&C lines, including personal or commercial auto, property, or general liability.
• Experience preparing and managing intercompany arbitration submissions.
• Experience coordinating litigated recoveries with external counsel.
• Relevant insurance designations, such as CSRP, AIC, or CPCU.

What Success Looks Like

• Recovery opportunities are identified promptly and pursued with clear, documented strategies.
• Demand packages are accurate, complete, and supported by evidence.
• Recoveries reflect sound negotiation and cost-effective decision-making.
• Deadlines are met, files remain current, and stakeholders receive timely updates.
• Payments are collected and reconciled promptly, with accurate reporting throughout the recovery lifecycle.