Recovery Specialist

Allied Solutions; Carmel (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Company-paid life and disability

401k with company match

Paid time off (PTO)

Job summary

Allied Solutions is seeking a Recovery Specialist to manage daily recovery operations within the Recovery Department. The role includes training staff, coordinating work with the Recovery Manager and Director, and handling invoicing and salvage-related activities.

The position requires 3–4 years of related experience and a High School Diploma or GED. Onsite work with opportunities for growth and internal advancement are highlighted in the benefits package.

Qualifications

• Requires a High School Diploma or GED.
• 3–4 years related experience.
• Ability to explain recovery processes to lenders and outside contacts.

Responsibilities

• Review settled files from Claims to determine new assignment distribution.
• Distribute assignments to recovery staff and manage special incentive allocations.
• Oversee salvage process, title document requests, bid approvals and sale proceeds.

Skills

Investigation & analysis

Training & mentoring

Communication

Team collaboration

Education

High School Diploma or GED

Job description

The Recovery Specialist is responsible for handling all aspects of daily recovery related operations within the Recovery Department. Will help train and mentor the Recovery staff within the department and be responsible for overall technical direction and production of recovery related activities of the team. Assists the Recovery Manager and Recovery Director in the coordination of work activities within the unit. Will assist with invoicing issues, recovery sale proceeds, title distribution, legal issues, salvage liquidation and remarketing needs within the department.*Job Duties and Responsibilities:Investigation and Analysis (55%)Review and evaluate settled files that come from Claims to determine new assignment distribution to recovery staff.Responsible for the distribution to staff of special incentive assignments for recovery vendors.Regularly handles a partial skip claim portfolio while handling all salvage filesResponsible for the initial review of recovery related Legal issues by facilitating the Allied Legal Referral form and following up with Allied Legal department.Oversee the entire Salvage process including management of individual salvage assignments, title document requests, bid approvals and sale proceeds received.Training/ Educating/Mentoring (30%)Provides guidance and instruction to team members for recovery related questionsCommunicates procedure updates in email and/or template formHelps train and educate new employees with processes and proceduresAbility to explain the recovery process to lenders and outside contactsCollaborates with Team members, Upper Management and other departments to achieve the overall best Recovery resultsImplements policies and procedures under the direction of higher-level managementReporting/ ACH Processing/ Manager Backup (15%)Assist Recovery Manager in the management of the proper disbursement of ACH and Recovery proceeds to insurance carriersUpdate Recovery spreadsheets timely and with accurate sale informationAssist Recovery Manager and Recovery Director to ensure the Team meets service level requirements and service level standards*Qualifications (Education, Experience, Certifications & KSA):High School Diploma or GED required3 – 4 years related experienceThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.#LI-AB2#LI-OnsiteWe offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.