Recovery & Spa Concierge — High-Energy Service Pro

VillaSport Athletic Club and Spa; Cypress (TX); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Complimentary club membership

401K with match up to 4%

Flexible schedule

Discounts on products and services

Job summary

Villa Sport seeks a Recovery Associate to maintain a well-stocked, safe recovery area and run the appointment system under supervision. You will guide members to suitable services, delivering cheerful, high-energy service in a premium environment.

This role supports a high-touch culture with opportunities for growth and teamwork. A 401(k) plan with match, complimentary club membership, and flexible scheduling are provided.

Qualifications

• 5-star customer service and problem-solving skills.
• Excellent communication and selling skills.
• Experience working for or managing a day spa or recovery center.
• Experience in a high-end, high-touch service business.
• Experience leading a high-performing team.
• Servant leadership mindset.
• Outgoing, friendly personality with ability to serve all kinds of people.
• High energy with a positive outlook.
• High school diploma or GED.
• First aid/CPR certificate within 90 days of hire.
• Occasional bending, lifting up to 50 pounds.

Responsibilities

• Maintain a well-stocked and safe recovery area.
• Manage the appointment system and guide members to services.
• Provide cheerful, high-energy service and exceed member expectations.

Skills

Customer service

Communication

Sales

Computer skills

Spa experience

Team leadership

First aid/CPR

Outgoing personality

Education

High school diploma or GED

Tools

POS systems

Job description

Villa Sport seeks a Recovery Associate to maintain a well-stocked, safe recovery area and run the appointment system under supervision. You will guide members to suitable services, delivering cheerful, high-energy service in a premium environment.

This role supports a high-touch culture with opportunities for growth and teamwork. A 401(k) plan with match, complimentary club membership, and flexible scheduling are provided.