Recovery Associate

VillaSport Athletic Club and Spa; The Woodlands (TX); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

401(k) with match up to 4%

Complimentary club membership

Discounts on club products and services

Job summary

VillaSport Athletic Club and Spa is seeking a part-time Recovery Associate based in The Woodlands, TX. This role involves maintaining a well-stocked recovery area and managing appointments while ensuring exceptional service delivery to members with a friendly approach.

Ideal candidates will possess strong communication, problem-solving, and team leadership skills. Training will be provided, including certification in First Aid/CPR. Additional benefits include a 401(k) plan and complimentary club membership.

Qualifications

• 5-star customer service and problem-solving skills.
• Excellent communication and selling skills.
• Proficient computer skills; able to learn new software.
• Experience in spa or recovery center management.
• Servant leadership mindset.
• First aid/CPR certificate required within 90 days.

Responsibilities

• Ensure maintaining a well-stocked and safe recovery area.
• Manage appointment system to guide members.
• Surpass member expectations with a cheerful demeanor.

Skills

5-star customer service

Problem-solving skills

Excellent communication skills

Outgoing personality

Team leadership experience

Self-motivated

Positive outlook

Education

High school diploma or GED

Job description

Job Details

• Location: The Woodlands, TX 77381
• Position Type: Part Time
• Travel Percentage: None
• Shift: Any
• Job Category: Hospitality - Hotel

Position Summary

The position will ensure maintaining a well‑stocked and safe recovery area, adhering to Villa Sport standards and task checklists. Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa Supervisor. They will manage the appointment system and guide members to suitable services, surpassing member expectations with a consistently cheerful demeanor.

Compensation & Benefits

• Hourly, based on relevant experience.
• 401(k) with dollar‑for‑dollar match up to 4%.
• Complimentary club membership.
• Discounts on club products and services.

Qualifications

• 5‑star customer service and problem‑solving skills.
• Excellent communication and selling skills.
• Proficient computer skills; able to learn new software and systems efficiently.
• Experience working for or managing a day spa or recovery center.
• Experience working for a high‑end, high‑touch, service‑oriented business is a plus.
• Experience leading a team and being part of a high‑performing team.
• Servant leadership mindset.
• Outgoing, friendly personality with ability to work with and serve all kinds of people.
• Responsible and accountable; self‑motivated.
• High energy with a positive outlook.
• Goal‑oriented and resourceful.
• High school diploma or GED.
• First aid/CPR certificate required within 90 days of hire date.
• Occasional bending, kneeling, and lifting up to 50 pounds.
• Frequent standing, walking, reaching, and balancing.
• Repetitive phone and computer work.
• Able to work in a standing position for extended periods of time.

EQUAL EMPLOYMENT OPPORTUNITY

It is the Company’s policy to employ, train, promote, transfer, discipline, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and abilities as they relate to the Company’s needs. The Company does not discriminate in employment opportunities or practices on the basis of race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital or domestic partnership status, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, age, sexual orientation, military and veteran status, or any other characteristic protected by federal, state or local law.