Recovery-Oriented Peer Specialist & Case Manager

Greenwich House, Inc.; New York (NY); On-site; USD 47,000 - 52,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

403(b) plan

Paid time off

Job summary

Greenwich House, Inc. is seeking a compassionate Peer Specialist to join the Center for Resiliency and Wellness in New York. You will use lived experience to support clients facing behavioral health challenges, promote recovery, and collaborate with a multidisciplinary team.

You will maintain a caseload, provide case management, and connect clients with benefits, housing resources, and community services. A NY OMH Peer Specialist certification is required.

Qualifications

• Bachelor’s degree in psychology, social work, human services, behavioral health, or a related field is required.
• Valid and current New York State OMH Peer Specialist certification required.
• Lived experience with behavioral health challenges and recovery, used professionally.
• Experience providing case management, peer support, or human services is preferred.
• Knowledge of recovery-oriented, person-centered, trauma-informed practices.
• Knowledge of NYC behavioral health, public benefits, and community services.

Responsibilities

• Maintain an assigned caseload with person-centered case management and peer support.
• Complete client engagement, needs assessments, service planning, follow-up, and care coordination.
• Assist clients accessing benefits, health insurance, food resources, housing supports, and transportation.
• Provide referrals to behavioral health, medical, social services, and community programs.
• Advocate for clients and educate on self-advocacy within healthcare systems.
• Use lived experience to build trust and reduce stigma in recovery.
• Provide peer support grounded in mutuality and shared decision-making.
• Identify client strengths, recovery goals, coping strategies, and supports.
• Offer active listening and recovery-oriented support for anxiety or distress.
• Strengthen self-advocacy, problem-solving, and independent living skills.
• Facilitate peer-support and psychoeducation groups as assigned.
• Recognize changes in client presentation; escalate per CRW procedures.

Skills

Lived experience

Case management

Peer support

Advocacy

Communication

Documentation

Team collaboration

Cultural responsiveness

Education

Bachelor’s degree in psychology, social work, human services, behavioral health, or related field

OMH Peer Specialist certification

Job description

Greenwich House, Inc. is seeking a compassionate Peer Specialist to join the Center for Resiliency and Wellness in New York. You will use lived experience to support clients facing behavioral health challenges, promote recovery, and collaborate with a multidisciplinary team.

You will maintain a caseload, provide case management, and connect clients with benefits, housing resources, and community services. A NY OMH Peer Specialist certification is required.